fix problems on Valley [iphone]

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—— Run into issues on Valley ? Get help pending when official support gets back to you!

Valley Mobile Banking
Info:
company: Valley Financial Credit Union
: http://www.valleyfcu.com
: www.valleyfcu.com
Chat with our AI-based Valley Support
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Features issue

Quick balance feature unavailable

Fix: Check if the Quick Balance feature is enabled in the app settings. Open the Valley Mobile Banking app, go to Settings, and look for Quick Ba... ⇲
 
Account issue

Limited number of transfers per month

Fix: Review your account type and its transfer limits. If you frequently hit the limit, consider upgrading your account to one that offers higher... ⇲

Inability to access account during business hours

Fix: Check if there are any scheduled maintenance notifications from Valley Mobile Banking. Sometimes, banks perform maintenance during business... ⇲
 
Payments issue

Card not working

Fix: Check if your card is activated. If you recently received a new card, it may need to be activated through the app or by calling the bank's a... ⇲
 
Syncing issue

Pending deposits not visible on computer

Fix: Log out of your online banking account and log back in. Sometimes, refreshing your session can help display the most current information, in... ⇲
 
Loading issue

Valley times out frequently

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try moving closer to the router or switching to cellular data to see if... ⇲
 
Bugs issue

Depositing checks requires multiple attempts

Fix: Make sure you are following the app's guidelines for check deposits. This includes ensuring the check is properly endorsed and that you are... ⇲
 
Support issue

Customer service hard to reach

Fix: Try using the in-app messaging feature if available, as it may provide a quicker response than calling. Look for a 'Help' or 'Support' secti... ⇲
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 what users are saying
Good experience
94.2%

Bad experience
2.9%

Neutral
2.9%

~ from our NLP analysis of 1,703 combined software ratings.

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 Private Data Valley collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data