fix problems on SchoolMessenger [iphone]

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—— Run into issues on SchoolMessenger? Get help pending when official support gets back to you!

SchoolMessenger
Info:
company: Reliance Communications, Inc.
: http://www.schoolmessenger.com/support
: www.schoolmessenger.com
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Notifications issue

Unread message notifications persist after reading

Fix: Try refreshing the app by pulling down on the message list to see if the notifications update. If this does not work, check if there is an o... ⇲

Multiple push notifications for a single message

Fix: Check your notification settings in the app to see if there are options to limit notifications. Go to Settings > Notifications > SchoolMesse... ⇲

Notifications not working as set

Fix: Double-check your notification settings both in the app and on your iPhone. Go to Settings > Notifications > SchoolMessenger and ensure that... ⇲

Random notifications despite settings

Fix: Review your notification settings in the app and on your iPhone to ensure they are configured correctly. Go to Settings > Notifications > Sc... ⇲
 
UI issue

Small text size, difficult to read

Fix: Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size. You can also enable 'Larger Text' under Setting... ⇲

Attendance area quirks

Fix: If you encounter issues in the attendance area, try refreshing the app or logging out and back in to see if that resolves the problem. OR... ⇲

No landscape mode support

Fix: If the app does not support landscape mode, you can try rotating your device to see if it automatically adjusts. However, if it does not, th... ⇲
 
Messages issue

Inability to delete messages

Fix: If the app does not allow message deletion, consider archiving messages instead if that option is available. This can help keep your inbox o... ⇲

Complicated message sending process

Fix: Familiarize yourself with the app's interface by reviewing any available tutorials or help sections within the app. This can help you unders... ⇲

SchoolMessenger takes user to the beginning of conversations instead of the most recent message

Fix: Try scrolling to the bottom of the conversation manually after opening it. If the app does not automatically take you there, this is current... ⇲

Duplicate messages received

Fix: Check your internet connection to ensure it is stable, as poor connectivity can cause messages to be sent multiple times. If you are on Wi-F... ⇲
 
Registration issue

Verification email not received

Fix: Check your spam or junk email folder to ensure the verification email did not get filtered. If you find it there, mark it as 'not spam' to e... ⇲
 
Audio issue

Silent calls with no recording

Fix: Ensure that your device's microphone permissions are enabled for the SchoolMessenger app. Go to Settings > Privacy > Microphone and check if... ⇲
 
Login issue

Password field issues

Fix: If you are having trouble entering your password, ensure that the keyboard is set to the correct language and that there are no accessibilit... ⇲
 
Slow issue

SchoolMessenger is slow and unresponsive

Fix: Close any other apps running in the background to free up system resources. You can do this by double-tapping the home button and swiping up... ⇲
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 what users are saying
Good experience
86.4%

Bad experience
11.0%

Neutral
2.6%

~ from our NLP analysis of 730 combined software ratings.

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 Private Data SchoolMessenger collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics