fix problems on Michigan Gas Utilities (MGU) [iphone]

—— Run into issues on Michigan Gas Utilities (MGU)? Get help pending when official support gets back to you!

Michigan Gas Utilities (MGU)

Info:

company: WEC Energy Group Inc.

: https://www.michigangasutilities.com/secure/ssl/contact

: www.wecenergygroup.com

Chat with our AI-based Michigan Gas Utilities (MGU) Support

🛠️ Common Michigan Gas Utilities (MGU) Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Michigan Gas Utilities (MGU) sometimes fails to pre-fill account information

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Michigan Gas Utilities, and check if an update is ava... ⇲

Payment amount does not reflect billing usage

Fix: Check your billing cycle and ensure that you are viewing the correct billing period in the app. Navigate to the billing section and confirm... ⇲

Payments issue

Michigan Gas Utilities (MGU) does not support Visa card payments

Fix: Consider using an alternative payment method that is supported by the app, such as MasterCard or bank transfers. Check the payment options i... ⇲

Dollar/usage limit does not reset

Fix: Manually check your usage limits by navigating to the usage section of the app. If the limits are not updating, try logging out and back in... ⇲

Limited payment options

Fix: Review the payment options available in the app settings. If you find the options limited, consider using a different payment method that is... ⇲

Charges for using Apple Pay

Fix: Review the terms and conditions of using Apple Pay within the app to understand any associated fees. If the charges are not acceptable, cons... ⇲

Incompetent billing system design

Fix: Keep track of your billing manually by noting down your usage and payments. This can help you identify discrepancies and provide a reference... ⇲

UI issue

Michigan Gas Utilities (MGU) does not function in horizontal mode

Fix: Check your device's orientation lock. Swipe down from the top-right corner of your iPhone to access the Control Center and ensure that the o... ⇲

Requires opening a Safari page to log in

Fix: Check if there is an option within the app settings to enable in-app login instead of redirecting to Safari. This may streamline your login... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.1%

Neutral

2.2%

Bad experience

0.7%

~ from our NLP analysis of 5,979 combined software ratings.

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Private Data Michigan Gas Utilities (MGU) collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- User Content
- Identifiers
- Diagnostics