fix problems on AVYCON ONE [iphone]

—— Run into issues on AVYCON ONE? Get help pending when official support gets back to you!

AVYCON ONE

Info:

company: AVYCON

: https://avycon.com/page/?pid=support

Chat with our AI-based AVYCON ONE Support

🛠️ Common AVYCON ONE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

slow camera loading

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Close... ⇲

AVYCON ONE hangs frequently

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find AVYCON ONE, and select 'Offload App'. This will remove the ap... ⇲

Network issue

connection issues

Fix: 1. Ensure that your Wi-Fi connection is stable. Check your router and try restarting it. 2. Go to Settings > Wi-Fi on your iPhone and forge... ⇲

offline status issues

Fix: 1. Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. 2. Restart your... ⇲

frequent offline mobile app

Fix: 1. Ensure that your internet connection is stable. Test your Wi-Fi or mobile data speed to confirm. 2. Check if the app is updated to the l... ⇲

unstable camera connection

Fix: 1. Ensure that the camera is within range of your Wi-Fi router. If possible, move the camera closer to the router. 2. Check for any interfe... ⇲

Video issue

lag when viewing individual cameras

Fix: 1. Close any other apps running in the background to free up resources. 2. Check your internet speed using a speed test app. If the speed i... ⇲

system stops recording

Fix: 1. Check the storage space on your iPhone. If storage is low, free up space by deleting unnecessary files or apps. 2. Ensure that the app h... ⇲

Uploads issue

difficult device upload process

Fix: 1. Ensure that you are following the correct steps for uploading devices as outlined in the app's user manual. 2. Check for any firmware up... ⇲

Freezing issue

AVYCON ONE locks up

Fix: 1. Force close the app by double-tapping the Home button (or swiping up) and swiping up on the app. Then, reopen it. 2. Check for updates f... ⇲

freezes while viewing

Fix: 1. Close any other apps running in the background to free up resources. 2. Restart the app by force closing it and reopening it. 3. Check... ⇲

Permissions issue

sign-in permission errors

Fix: 1. Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' option to... ⇲

UI issue

user unfriendly interface

Fix: 1. Familiarize yourself with the app by exploring all its features and settings. Sometimes, spending time with the app can help you understa... ⇲

Notifications issue

no alerts sent

Fix: 1. Check the app's notification settings by going to Settings > Notifications > AVYCON ONE and ensure that notifications are enabled. 2. Ve... ⇲

poor alarm system

Fix: 1. Check the alarm settings within the app to ensure they are configured correctly. Look for any options related to alert types and ensure t... ⇲

Slow issue