—— Run into issues on Pick Enhanced Mobility? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPhone's NFC feature is enabled. Go to 'Settings' > 'NFC' and make sure it is turned on. If the app still has issues, try r... ⇲
Fix: Make sure that the card you are trying to scan is compatible with the app. Refer to the app's documentation for a list of supported cards. I... ⇲
Fix: Check your internet connection. A weak or unstable connection can cause timeouts. Switch to a stronger Wi-Fi network or ensure that your mob... ⇲
Fix: Verify that your payment information is correctly entered in the app. Go to the payment settings and ensure that all details are accurate, i... ⇲
Fix: Check if there are any restrictions on your payment method that may prevent the recharge. Contact your bank or card issuer to ensure that th... ⇲
Fix: Familiarize yourself with the optimal scanning technique. Hold the card flat against the NFC reader and ensure that there is no movement dur... ⇲
Fix: Plan ahead by allowing extra time for the app to function properly before your transportation is scheduled. This can help mitigate the impac... ⇲
Fix: Ensure that you are not pressing too hard on the card. The NFC reader should work with a light touch. If you are experiencing issues, try us... ⇲