fix problems on HydroJug [iphone]

—— Run into issues on HydroJug? Get help pending when official support gets back to you!

HydroJug

Info:

company: HydroJug

: https://www.thehydrojug.com/pages/contact

: www.thehydrojug.com

Chat with our AI-based HydroJug Support

🛠️ Common HydroJug Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

requires repeated sign-in

Fix: Check if the app has the 'Remember Me' or 'Stay Signed In' option during login. If it does, ensure that you select this option to avoid repe... ⇲

navigation issues

Fix: Familiarize yourself with the app's layout. Take a moment to explore the main menu and submenus. If the navigation feels cluttered, try to i... ⇲

Customization issue

filtering options for sleeves missing

Fix: If filtering options are not available, consider using the search function within the app to find specific sleeves. Type in keywords related... ⇲

Payments issue

difficult to purchase items

Fix: Ensure that your payment information is correctly entered in the app. Go to your account settings and check the payment methods section. If... ⇲

Freezing issue

HydroJug freezes

Fix: If the app freezes, try force-closing it. On iPhones, you can do this by swiping up from the bottom of the screen and holding until you see... ⇲

Performance issue

inconsistent performance

Fix: To improve performance, try clearing the app's cache. You can do this by going to Settings > HydroJug and looking for an option to clear cac... ⇲

Compatibility issue

limited functionality compared to website

Fix: If you find that the app lacks certain features available on the website, try to identify the specific functionalities you need. You can the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.0%

Bad experience

1.2%

Neutral

0.7%

~ from our NLP analysis of 1,922 combined software ratings.

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Private Data HydroJug collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics