fix problems on Stocard [iphone]

​

—— Run into issues on Stocard? Get help pending when official support gets back to you!

Stocard - Rewards Cards Wallet
Info:
company: Stocard GmbH
: https://stocardapp.com
: stocardapp.com
Chat with our AI-based Stocard Support
   Hello! How can I assist you?  

characters left:
 
Slow issue
Slow loading times at checkout

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Stocard. If the option is available, tap 'Offload App' to clear cache withou... ⇲
 
Syncing issue
Inconsistent syncing between phone and watch

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. This is necessary for syncing between your iPhone... ⇲
 
Login issue
Nag screen for Klarna login

Fix: 1. Dismiss the nag screen: If the nag screen appears, look for an option to dismiss or close it. This may be a temporary solution until the... ⇲
 
Ads issue
Ads slow down app performance

Fix: 1. Check for an ad-free version: Some apps offer a premium version without ads. Check if Stocard has this option in the settings or app stor... ⇲
Unwanted store ads displayed

Fix: 1. Check app settings: Look for any options in the app settings to disable ads or limit notifications from stores. 2. Clear app cache: Go to... ⇲
 
Customization issue
Limited organization options for cards

Fix: 1. Create folders: If the app allows, try creating folders or categories for your cards. Check the settings or card management options in th... ⇲
No manual card reorganization feature

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new features may be added in updates. 2. Use existing sorting option... ⇲
 
UI issue
Small logos in widget after update

Fix: 1. Check widget settings: Long press on the widget and see if there are options to resize or adjust the display settings. 2. Remove and re-a... ⇲
 
Security issue
Lack of security for sensitive cards

Fix: 1. Use a password manager: Consider using a password manager app to store sensitive card information securely. 2. Enable device security: En... ⇲
 
Compatibility issue
No Apple Watch app for Klarna

Fix: 1. Use the Stocard app on your iPhone: Continue using the Stocard app on your iPhone for Klarna-related tasks until an Apple Watch app is av... ⇲
 
Storage issue
Inability to store cards offline

Fix: 1. Use screenshots: Take screenshots of your cards and store them in a secure folder on your phone for offline access. 2. Check app settings... ⇲
 
Screen issue
Blank screen when opening app

Fix: 1. Restart your iPhone: This can clear temporary glitches that may cause the app to not load properly. 2. Reinstall the app: Delete the Stoc... ⇲
 
Bugs issue
Frequent errors displaying cards

Fix: 1. Sync your cards: Open the app and go to settings. Look for a sync option and manually sync your cards to ensure they are properly loaded.... ⇲
 
Network issue
Difficulty scanning cards in low reception areas

Fix: 1. Use manual entry: If scanning fails, look for an option to manually enter card details instead of scanning. 2. Move to a better reception... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.6%

Bad experience
5.1%

Neutral
1.4%

~ from our NLP analysis of 9,196 combined software ratings.

 Switch to these Alternatives:
Můj Albert
Clubcard Tesco Česko
Alza
BILLA Česká republika
Bazoš
Clubcard Tesco Slovensko
Esselunga OnLine
Packeta
Rohlik.cz
MD spa - Buona Spesa, Italia

 Private Data Stocard collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics