fix problems on StretchPaper [iphone]

—— Run into issues on StretchPaper? Get help pending when official support gets back to you!

StretchPaper

Info:

company: Infinite State Machine Inc.

: http://stretchpaper.com

: stretchpaper.com

Chat with our AI-based StretchPaper Support

🛠️ Common StretchPaper Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Strokes disappear or fail to save

Fix: Ensure that you are saving your work frequently. Use the 'Save' option after every significant change. Check if there is an auto-save featur... ⇲

Inconsistent line thickness when zooming

Fix: Adjust the brush settings before zooming in. Set a consistent line thickness in the brush settings menu to see if it helps maintain the thic... ⇲

UI issue

Poor palm rejection

Fix: Enable palm rejection in the app settings if available. This feature helps the app distinguish between intentional touches and accidental pa... ⇲

Touch input causes unwanted marks

Fix: Adjust the sensitivity settings in the app if available. Lowering the sensitivity may help reduce unwanted marks from accidental touches.... ⇲

Inability to paste images

Fix: Check if the app allows importing images from your photo library. Use the 'Import' or 'Add Image' feature if available. OR As a workaroun... ⇲

Grid visibility issues

Fix: Check the app settings to see if there is an option to adjust the grid visibility or opacity. This can help make the grid more visible while... ⇲

No copy/paste of elements

Fix: Use the lasso tool to select the element you want to copy, then look for a copy option in the menu. If available, use it to copy and paste t... ⇲

Lines not crisp and clean

Fix: Adjust the brush settings to use a finer tip or a different brush type that produces cleaner lines. Experiment with different settings to fi... ⇲

Crashes issue

Crashes and deletes work

Fix: Regularly back up your work by exporting your drawings to your photo library or a cloud service. This way, if the app crashes, you won't los... ⇲

Loading issue

Slow loading with large files

Fix: Try reducing the file size by simplifying your drawings or breaking them into smaller sections. This can help improve loading times. OR C... ⇲

Support issue

Lack of user guide or tutorial

Fix: Explore the app's settings or help section for any built-in tutorials or tips. Sometimes, these resources are not immediately obvious. OR... ⇲

Bugs issue

Undo/redo functionality issues

Fix: Ensure you are using the correct gestures for undo/redo. Typically, a two-finger tap is used for undo and a three-finger tap for redo, but t... ⇲

Lasso feature not functioning properly

Fix: Ensure you are using the lasso tool correctly. Typically, you need to draw around the area you want to select without lifting your finger or... ⇲

Customization issue

No option to disable one finger touch

Fix: Check the app settings for any options related to touch input. Some apps allow you to customize touch controls, including disabling one-fing... ⇲

No text layer option

Fix: Use a separate app to create text layers and then import them as images into StretchPaper. This can be a workaround for adding text to your... ⇲

No ruler for scaling

Fix: Use the grid feature as a makeshift ruler. Align your drawing with the grid lines to help maintain scale. OR Consider using a physical ru... ⇲

Settings issue

Limited pen settings clarity

Fix: Experiment with different pen settings to see how they affect your drawing. Sometimes, trial and error can help you find the best settings f... ⇲