fix problems on Homey [iphone]

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—— Run into issues on Homey? Get help pending when official support gets back to you!

Homey - Chores and Allowance
Info:
company: Homeylabs Inc
: https://www.homeyapp.net/contact-us/
: www.homeyapp.net
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Bugs issue

Commenting on chores is ineffective

Fix: Ensure that you are using the latest version of the app, as updates may fix bugs related to commenting. Check the App Store for updates and... ⇲

Homey has significant bugs

Fix: Regularly check for updates in the App Store and install them, as updates often include bug fixes. Restart the app after updating to ensure... ⇲

Banking feature is broken

Fix: Ensure that your app is updated to the latest version, as updates may fix banking issues. Check the App Store for updates. OR Try logging... ⇲

Homey frequently fails to log chores

Fix: Ensure that you are connected to the internet when logging chores, as a lack of connection can prevent logging. Try switching networks if is... ⇲
 
UI issue

Links and videos for jobs not clickable

Fix: Check your device settings to ensure that the app has permission to open links. Go to Settings > Homey and ensure that all permissions are e... ⇲

Chores display incorrectly by date

Fix: Check the date and time settings on your device to ensure they are correct. Go to Settings > General > Date & Time and enable 'Set Automatic... ⇲

Back button frequently unresponsive

Fix: Force close the app and restart it. Double-tap the home button, swipe up on the Homey app, and then reopen it to see if the back button work... ⇲

Editing chores requires updating each user individually

Fix: Create a template for chores that can be easily duplicated for each user, reducing the need for individual updates. OR Use a shared respo... ⇲

Homey navigation is confusing

Fix: Familiarize yourself with the app layout by exploring each section and taking notes on where features are located. This can help improve nav... ⇲
 
Notifications issue

Notifications cannot be customized

Fix: Check the app settings for notification preferences. Go to Settings > Notifications within the app and see if there are any options to custo... ⇲
 
Loading issue

Long loading times and frequent errors

Fix: Ensure that your internet connection is stable. Try switching from Wi-Fi to mobile data or vice versa to see if loading times improve. OR... ⇲
 
Account issue

Inability to switch accounts

Fix: Log out of the current account by going to the settings and selecting 'Log Out'. Then, log back in with the desired account credentials. O... ⇲

Multiple accounts not switching properly

Fix: Log out of all accounts and then log back into the desired account. This can help reset the session and allow for proper switching. OR Cl... ⇲

Duplicate account creation issues

Fix: Check your email for any confirmation messages from the app that may indicate an existing account. Use the 'Forgot Password' feature to reco... ⇲
 
Freezing issue

Homey locks at 11 pm MST

Fix: Check the app settings for any time restrictions or parental controls that may be causing the lock. Adjust these settings if necessary. OR... ⇲

Creating jars causes app to freeze

Fix: Try restarting your device before creating jars to free up memory and resources, which may help prevent freezing. OR If the app continues... ⇲
 
Crashes issue

Share menu crashes app

Fix: Try sharing content using a different method, such as copying the link and pasting it into a message or email instead of using the share men... ⇲

Homey crashes during setup

Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage and check for available space. Delete... ⇲
 
Compatibility issue

Limited financial institution support

Fix: Check the app's website or help section for a list of supported financial institutions and see if your bank is listed. If not, consider usin... ⇲

Inconsistent functionality across devices

Fix: Ensure that all devices are running the latest version of the app. Check for updates in the App Store on each device and install them. OR... ⇲
 
Installation issue

Setup process is tedious

Fix: Follow a step-by-step guide or checklist to streamline the setup process. Write down each step as you complete it to stay organized. OR C... ⇲
 
Customization issue

No calendar feature for chore organization

Fix: Use a separate calendar app to track chores and deadlines. Sync your chores with a calendar app like Google Calendar or Apple Calendar for b... ⇲
 
Payments issue

High subscription cost

Fix: Evaluate the features you use most and consider whether a lower-tier subscription or alternative app may meet your needs better. OR Look... ⇲
 
Support issue

Customer service is unresponsive

Fix: Check the app's FAQ or help section for common issues and solutions, which may provide answers without needing to contact support. OR Uti... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
74.3%

Bad experience
18.7%

Neutral
7.0%

~ from our NLP analysis of 2,688 combined software ratings.

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 Private Data Homey collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Homey Monthly: $4.99 Access to premium features for a month.
  2. Homey Yearly: $49.99 Access to premium features for a year.
  3. Homey Premium: $4.99 Up to 5 Family Members Chore management Allowance & Rewards Photo Verification Smart notifications Unlimited rewards Points management 2 connected bank accounts for easy allowance transfers
  4. Kitchen pack: $0.00 A collection of chores for the kitchen.
  5. Bathroom pack: $0.00 A collection of eight tasks for a quick bathroom cleaning routine.
  6. Before & After School: $1.99 Routine for organized mornings & afternoons.
  7. Floors pack: $0.00 A collection of chores to help you clean up your floors.
  8. Kids room pack: $0.00 A collection of chores to do each day for a tidy kids room.
  9. Homey Unlimited: $6.99 Unlimited Family Members Chore management Allowance & Rewards Photo Verification Smart notifications Unlimited rewards Points management Custom User Permissions 5 connected bank accounts for easy allowance transfers
  10. Spring Cleaning: $4.99 Chores to get you started on spring cleaning.