fix problems on CentreSuite [iphone]

—— Run into issues on CentreSuite? Get help pending when official support gets back to you!

CentreSuite

Info:

company: BMO Bank National Association

: https://www.bmo.com/en-us/main/contact-us/

Chat with our AI-based CentreSuite Support

🛠️ Common CentreSuite Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Extra unnecessary steps

Fix: Review the workflow within the app to identify any steps that can be streamlined. For example, if there are multiple screens to navigate thr... ⇲

Redundancy

Fix: Look for settings within the app that allow you to customize your experience. If certain features are duplicating efforts, see if you can di... ⇲

Crashes issue

Periodic crashes

Fix: Ensure that your iPhone's operating system and the CentreSuite app are both updated to the latest versions. Go to Settings > General > Softw... ⇲

UI issue

Difficult to attach receipts

Fix: Check if the app allows you to take photos directly within the app for receipt attachment. If not, consider using your phone's camera app to... ⇲

Slow issue

Constant lag

Fix: Close any unnecessary background apps on your iPhone to free up resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲

Uploads issue

Failed uploads of receipts

Fix: Ensure that you have a stable internet connection when attempting to upload receipts. If you're on Wi-Fi, try switching to cellular data or... ⇲

Requires repeated password re-entry

Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option when you log in. If available, make sure to enable this feature to reduce th... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.5%

Bad experience

12.7%

Neutral

4.8%

~ from our NLP analysis of 63 combined software ratings.

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Private Data CentreSuite collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data