fix problems on Plug [iphone]

—— Run into issues on Plug? Get help pending when official support gets back to you!

Plug - Crypto Wallet

Info:

company: Crowd IC Ltd

: https://twitter.com/plug_wallet

: plugwallet.ooo

Chat with our AI-based Plug Support

🛠️ Common Plug Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No access to dapps

Fix: Check if the app has been updated to the latest version. Go to the App Store, search for Plug - Crypto Wallet, and see if an update is avail... ⇲

Frequent swap errors

Fix: Ensure that you have a stable internet connection. Frequent swap errors can occur due to connectivity issues. Try switching between Wi-Fi an... ⇲

Payments issue

Funds not returned after failed swaps

Fix: Check the transaction history within the app to see if the funds are listed as pending. Sometimes, it may take a while for the transaction t... ⇲

Account issue

Difficult to use existing NNS account

Fix: Review the documentation or help section within the app for guidance on linking or using an existing NNS account. This may provide specific... ⇲

Inability to recover original wallet

Fix: Double-check the recovery phrase you are using. Ensure that you are entering it correctly, as even a small mistake can prevent recovery. O... ⇲

Cannot import wallet

Fix: Ensure that you are using the correct import method (e.g., recovery phrase, private key) as specified in the app's documentation. Follow the... ⇲

Phase seed recovery issues

Fix: Verify that you are using the correct seed phrase format. Ensure that you are entering the words in the correct order and that there are no... ⇲

Support issue

No customer support

Fix: Look for community forums or user groups related to Plug - Crypto Wallet. Engaging with other users can provide insights and solutions to co... ⇲

Syncing issue

Tokens not appearing in balance

Fix: Refresh the app by pulling down on the balance screen to force a refresh. This can sometimes resolve display issues with token balances. O... ⇲

Crashes issue

Plug crashes on iPhone

Fix: Update the app to the latest version. Go to the App Store, check for updates, and install any available updates to fix bugs that may cause c... ⇲

Performance issue