fix problems on Southwire [iphone]

—— Run into issues on Southwire? Get help pending when official support gets back to you!

Southwire® Voltage Drop Calc

Info:

company: Southwire Company

: http://www.southwire.com/news-media/m-contact-us.htm

: www.southwire.com

Chat with our AI-based Southwire Support

🛠️ Common Southwire Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Southwire freezes

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... ⇲

Calculation button missing

Fix: 1. Check for updates: Ensure that you have the latest version of the app installed. Go to the App Store, tap on your profile icon, and check... ⇲

Customization issue

Limited options for inputs

Fix: 1. Explore all input fields: Make sure to scroll through all available input options in the app. Sometimes, additional options may be hidden... ⇲

Confusing metric vs. imperial options

Fix: 1. Check settings: Look for a settings menu within the app where you can select your preferred measurement system (metric or imperial). Adju... ⇲

Performance issue

Inconsistent performance

Fix: 1. Clear app cache: If the app allows, clear any cache or temporary files that may be causing performance issues. This can often be found in... ⇲

UI issue

Results not visible after input

Fix: 1. Check for a 'Submit' or 'Calculate' button: Ensure you are pressing the correct button to generate results after inputting data. Sometime... ⇲

Difficult to use

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Look for any tutorial or help section that ma... ⇲

Wording is unclear

Fix: 1. Refer to external resources: If certain terms or phrases are unclear, consider looking them up online or consulting electrical engineerin... ⇲

Screen issue

Screen mostly locked

Fix: 1. Check for app permissions: Go to your iPhone settings, find the Southwire® Voltage Drop Calc app, and ensure it has the necessary permiss... ⇲

Bugs issue

Does not calculate correctly

Fix: 1. Double-check your inputs: Ensure that all data entered into the app is accurate and in the correct format. Incorrect inputs can lead to e... ⇲

Requires restart to function

Fix: 1. Update the app: Check for any available updates in the App Store, as developers often release updates to fix bugs that may cause such iss... ⇲

Installation issue

Not working after installation

Fix: 1. Restart your iPhone: A simple restart can often resolve issues with newly installed apps that are not functioning properly. 2. Check for... ⇲

Updates issue

Upgrade made app difficult to use

Fix: 1. Explore the new features: Take some time to familiarize yourself with the changes made in the upgrade. Look for any tutorials or help sec... ⇲