—— Run into issues on FixuTaxi? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To mitigate the risk of unexpected cancellations, always confirm your reservation details through the app before your scheduled pickup time.... ⇲
Fix: When contacting customer service, ensure you have all relevant information ready (like your reservation number and details of your issue) to... ⇲
Fix: Before your ride, clarify with the driver about any additional charges for extra bags. You can do this by messaging the driver through the a... ⇲
Fix: When submitting a complaint, ensure you provide detailed information, including your reservation number, the nature of the complaint, and an... ⇲
Fix: Try to contact customer service during off-peak hours when wait times may be shorter. Early mornings or late evenings are often less busy ti... ⇲
Fix: To stay informed about your reservation status, regularly check the app for updates. If you notice a cancellation, try to rebook your ride i... ⇲