fix problems on BNC [iphone]

—— Run into issues on BNC? Get help pending when official support gets back to you!

BNC

Info:

company: Banco Nacional de Crédito

: https://www.bncenlinea.com

: www.bncenlinea.com

Chat with our AI-based BNC Support

🛠️ Common BNC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Face ID not functioning

Fix: 1. Ensure that Face ID is set up correctly: Go to 'Settings' > 'Face ID & Passcode'. Make sure Face ID is enabled for the app. If not, toggl... ⇲

BNC freezes and becomes unresponsive

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... ⇲

Requires multiple logins

Fix: 1. Check for app updates: Sometimes, login issues are resolved in newer versions. Go to the App Store and check if an update is available fo... ⇲

Bugs issue

Printing function does not work

Fix: 1. Check printer compatibility: Ensure that your printer supports AirPrint and is connected to the same Wi-Fi network as your iPhone. Refer... ⇲

Messages issue

Error messages during communication

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the... ⇲

Backup issue

Obsolete recovery methods

Fix: 1. Update the app: Ensure you are using the latest version of BNC, as updates may include improved recovery methods. Check the App Store for... ⇲

Payments issue

Inability to perform multiple transactions without exiting the app

Fix: 1. Use a different device: If possible, try accessing your account from a different device or a web browser to perform multiple transactions... ⇲

Compatibility issue

BNC not compatible with iOS updates

Fix: 1. Check for app updates: Regularly check the App Store for updates to BNC that may improve compatibility with the latest iOS version. OR... ⇲

Account issue

Limited functionality for business accounts

Fix: 1. Explore app settings: Go to the app settings and see if there are any options to enable additional features for business accounts. Someti... ⇲

Settings issue