fix problems on VisualEyes [iphone]

—— Run into issues on VisualEyes? Get help pending when official support gets back to you!

VisualEyes: Video Coaching App

Info:

company: Timothy McClain

: https://www.visualeyesapp.com/contact-us/

: www.visualeyesapp.com

Chat with our AI-based VisualEyes Support

🛠️ Common VisualEyes Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

VisualEyes freezes when juxtaposing videos

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the VisualEyes ap... ⇲

Videos fail to download and save after editing

Fix: 1. Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa. 2. Ensure that... ⇲

UI issue

Missing on-screen timer feature

Fix: 1. Check the app settings to see if there is an option to enable the timer feature. Sometimes features are hidden in settings. 2. If the fea... ⇲

Screen issue

Cannot screen record while drawing and doing voice over simultaneously

Fix: 1. Check if your iPhone's screen recording settings allow for microphone audio. Go to Settings > Control Center > Customize Controls and ens... ⇲

Syncing issue

Difficulty syncing comparison videos

Fix: 1. Ensure both videos are of the same length and format. If they are not, trim them to match in the editing section of the app. 2. Use the a... ⇲

Customization issue

Lacks angle measurement tool

Fix: 1. As a workaround, use a separate angle measurement app available on the App Store to measure angles while using VisualEyes. 2. You can als... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.9%

Neutral

3.6%

Bad experience

2.5%

~ from our NLP analysis of 197 combined software ratings.

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Private Data VisualEyes collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

VisualEyes Bronze: $4.99 10GB of Cloud Storage
VisualEyes Gold: $14.99 Unlimited Cloud Storage
VisualEyes Silver: $9.99 25GB of Cloud Storage
VisualEyes Bronze: $49.99 10GB of Cloud Storage
VisualEyes Gold: $149.99 Unlimited Cloud Storage
VisualEyes Silver: $99.99 25GB of Cloud Storage