fix problems on Universo Now [iphone]

—— Run into issues on Universo Now? Get help pending when official support gets back to you!

Universo Now

Info:

company: NBCUniversal Media, LLC

: http://www.mun2.tv/contact

: www.nbcuniverso.com

Chat with our AI-based Universo Now Support

🛠️ Common Universo Now Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Universo Now requires cable provider for access

Fix: If you do not have a cable provider, consider looking for alternative streaming services that offer similar content without requiring a cabl... ⇲

Universo Now crashes on certain devices

Fix: Ensure that your device's operating system is updated to the latest version. Go to Settings > General > Software Update and install any avai... ⇲

Universo Now logs users out frequently

Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Try switching between Wi-Fi and cellular dat... ⇲

error messages when logging in

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲

Settings issue

captions cannot be turned off

Fix: Check the app settings for caption options. Open the app, go to Settings or Preferences, and look for a section related to captions or subti... ⇲

Payments issue

limited free content available

Fix: Explore other streaming platforms that may offer more free content. Services like Tubi, Pluto TV, or Crackle provide a variety of shows and... ⇲

limited episode access without provider

Fix: Consider subscribing to a cable provider that offers Universo Now as part of their package. This will give you full access to all episodes a... ⇲

Compatibility issue

Universo Now is not compatible with Apple TV

Fix: Use AirPlay to stream content from your iPhone to your Apple TV. Open the Universo Now app on your iPhone, start playing a video, and tap th... ⇲

Universo Now not available on Roku

Fix: Use screen mirroring from your iPhone to your Roku device. Enable screen mirroring on your Roku and use the AirPlay feature on your iPhone t... ⇲

Freezing issue

Universo Now freezes during streaming

Fix: Restart your device to clear any temporary glitches that may be causing the app to freeze. Hold down the power button and slide to power off... ⇲

Downloads issue

no download option for shows

Fix: Check if the app has a 'Download' feature in the settings or during playback. Some apps allow downloads for offline viewing, but it may be l... ⇲

Crashes issue

Universo Now kicks users out unexpectedly

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If not,... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.8%

Bad experience

13.9%

Neutral

3.3%

~ from our NLP analysis of 1,184 combined software ratings.

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Private Data Universo Now collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- Search History
- Browsing History
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics