fix problems on GOtv Stream [iphone]

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—— Run into issues on GOtv Stream? Get help pending when official support gets back to you!

GOtv Stream
Info:
company: Multichoice Support Services (Pty) Ltd
: https://www.multichoice.com/gotv-tcs/faqs
Chat with our AI-based GOtv Stream Support
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Registration issue

No registration option

Fix: 1. Ensure you have the latest version of the app installed. Check the App Store for updates. 2. If the registration option is not visible, t... ⇲
 
UI issue

GOtv Stream confusion for new users

Fix: 1. Familiarize yourself with the app by exploring the main menu and settings. 2. Look for a help or tutorial section within the app that may... ⇲

Missing channels

Fix: 1. Check your subscription package to ensure it includes the channels you are trying to access. 2. Restart the app and your device to refres... ⇲

Only dish channel showing

Fix: 1. Check your subscription status to ensure it is active and includes the channels you want to view. 2. Restart the app and your device to r... ⇲

Frustrating user experience

Fix: 1. Take time to explore the app's features and settings to become more familiar with it. 2. Look for a help or FAQ section within the app th... ⇲
 
Support issue

Poor service delivery

Fix: 1. Check your internet connection and ensure it is stable. 2. Restart the app and your device to refresh the service. 3. If you are experien... ⇲
 
Account issue

Inability to link GOTV package

Fix: 1. Ensure you are entering the correct account number and details associated with your GOtv package. 2. Restart the app and try linking the... ⇲
 
Security issue

OTP issues

Fix: 1. Ensure that your phone number is correctly registered with your GOtv account. 2. Check your network signal; a weak signal can delay OTP d... ⇲
 
Crashes issue

GOtv Stream stopped working suddenly

Fix: 1. Restart your device to clear any temporary glitches. 2. Check for app updates in the App Store and install any available updates. 3. Clea... ⇲

GOtv Stream not functioning

Fix: 1. Restart your device to clear any temporary glitches. 2. Check for app updates in the App Store and install any available updates. 3. Clea... ⇲
 
Login issue

Self-service login errors

Fix: 1. Ensure you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' option to reset it. 2.... ⇲
 
Updates issue

No channel updates

Fix: 1. Restart the app and your device to refresh the channel list. 2. Check your subscription package to ensure it includes the channels you ar... ⇲
 
Network issue

Delayed code reception

Fix: 1. Ensure that your phone number is correctly registered with your GOtv account. 2. Check your network signal; a weak signal can delay code... ⇲
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 what users are saying
Good experience
82.9%

Bad experience
12.0%

Neutral
5.2%

~ from our NLP analysis of 987 combined software ratings.

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 Private Data GOtv Stream collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics