fix problems on Disneyland [iphone]

—— Run into issues on Disneyland? Get help pending when official support gets back to you!

Disneyland® Paris

Info:

company: Disneyland Paris

: https://www.disneylandparis.com/en-gb/help/

: www.disneylandparis.com

Chat with our AI-based Disneyland Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App crashes frequently

Fix: 1. Update the App: Ensure that you have the latest version of the Disneyland Paris app. Go to the App Store, search for the app, and tap 'Up... »»

Map does not load properly

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the map loads.... »»

Bugs issue

Inaccurate wait times

Fix: 1. Refresh the Wait Times: Pull down on the wait times screen to refresh the data. This can help update the information displayed. 2. Check... »»

Inconsistent reservation system

Fix: 1. Double-Check Reservations: Always confirm your reservations through the app and cross-check with any confirmation emails you receive. 2.... »»

No character meet & greet information

Fix: 1. Check the Schedule: Look for character meet & greet schedules on the Disneyland Paris website or social media pages, as they may not be f... »»

Missing essential park information

Fix: 1. Check the Website: For any missing information, refer to the Disneyland Paris website, which may have more comprehensive details. 2. Ask... »»

Frequent errors during reservations

Fix: 1. Double-Check Information: Ensure that all information entered during the reservation process is correct and complete. 2. Try Different T... »»

Slow issue

Slow performance

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom) and swipe away any apps running in the background to fr... »»

Requires frequent logins

Fix: 1. Enable 'Remember Me': When logging in, check if there is an option to 'Remember Me' or 'Stay Logged In'. This can help reduce the frequen... »»

Compatibility issue

Limited functionality

Fix: 1. Explore All Features: Make sure to explore all sections of the app, as some features may be hidden in menus or tabs. 2. Check for Update... »»

No Russian language support

Fix: 1. Change Language Settings: If available, change the app language to a supported language that you are comfortable with. 2. Use Translatio... »»

UI issue

Poor user interface

Fix: 1. Familiarize Yourself with the Layout: Spend some time navigating the app to understand its layout and features better. 2. Provide Feedba... »»

Difficult navigation

Fix: 1. Use the Search Function: Utilize the search feature within the app to quickly find attractions, dining, or services. 2. Familiarize Your... »»

App redirects to web for many functions

Fix: 1. Bookmark Important Pages: If the app redirects you to the web, bookmark those pages in your browser for easier access in the future. 2.... »»

Network issue

Lack of real-time GPS

Fix: 1. Enable Location Services: Go to Settings > Privacy > Location Services and ensure that the Disneyland Paris app has permission to access... »»

Spotty internet access

Fix: 1. Download Content: Before your visit, download any necessary maps or information while on a stable Wi-Fi connection. 2. Use Offline Featu... »»

Payments issue

No integration for ticket purchases

Fix: 1. Use the Website: Purchase tickets directly from the Disneyland Paris website, which may offer more options than the app. 2. Check for Up... »»

Settings issue

Limited restaurant reservation options

Fix: 1. Check Alternative Times: If you cannot find available reservations, try searching for different times or dates. 2. Walk-Up Options: Cons... »»

Syncing issue

No option to link tickets

Fix: 1. Use the Website: If the app does not allow linking tickets, try using the Disneyland Paris website to manage your tickets. 2. Keep Physi... »»

Account issue

Inability to check in to hotel

Fix: 1. Use the Hotel Website: Check in through the hotel’s official website if the app does not support this feature. 2. Call the Hotel: If you... »»

Support issue

Support is unresponsive

Fix: 1. Check FAQs: Look for frequently asked questions or help sections within the app or on the Disneyland Paris website for common issues. 2.... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

81.4%

Bad experience

12.1%

Neutral

6.5%

~ from our NLP analysis of 3,219 combined software ratings.

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Private Data Disneyland collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location