fix problems on San Francisco FCU [iphone]

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—— Run into issues on San Francisco FCU ? Get help pending when official support gets back to you!

San Francisco FCU Mobile
Info:
company: San Francisco Federal Credit Union
: https://www.sanfranciscofcu.com
Chat with our AI-based San Francisco FCU Support
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Accessibility issue

Accessibility issues for blind users

Fix: Check if VoiceOver is enabled on your iPhone. Go to Settings > Accessibility > VoiceOver and toggle it on. This feature reads out the text o... ⇲
 
Security issue

Touch ID randomly disables

Fix: First, ensure that Touch ID is enabled in your device settings. Go to Settings > Touch ID & Passcode and make sure that the app is listed un... ⇲

FaceID interaction is inconsistent

Fix: Ensure that FaceID is set up correctly for the app. Go to Settings > Face ID & Passcode and check if the app is enabled under 'Use Face ID f... ⇲
 
UI issue

Deposit screen misalignment

Fix: Try rotating your device to see if the screen realigns. If that does not work, log out of the app and log back in. This can refresh the disp... ⇲

Log off button is hard to find

Fix: To log off, try tapping on your profile icon or the settings gear icon, which is often where the log off option is located. If you still can... ⇲

Cannot view total balance from line of credit

Fix: Check if the line of credit is linked to your account in the app. Go to the accounts section and ensure that all accounts are displayed. If... ⇲
 
Notifications issue

Overdue payment notifications are incorrect

Fix: Check your payment schedule and ensure that all payments are set up correctly. Go to the payments section in the app and verify the due date... ⇲
 
Bugs issue

Insufficient funds error despite having funds

Fix: First, verify your account balance by checking the account section in the app. If the balance is correct, try logging out and back in to ref... ⇲
 
Search issue

Lacks search feature for transactions

Fix: As a workaround, you can manually scroll through your transaction history to find specific transactions. If you have a rough idea of the dat... ⇲
 
Slow issue

San Francisco FCU is slow and clunky

Fix: First, try closing other apps running in the background to free up memory. Double-tap the home button or swipe up from the bottom of the scr... ⇲
 
Support issue

Customer support response is lacking

Fix: If you need assistance, try using the app's help or FAQ section for common issues. This can provide immediate answers without waiting for cu... ⇲
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 what users are saying
Good experience
89.0%

Bad experience
9.4%

Neutral
1.6%

~ from our NLP analysis of 809 combined software ratings.

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 Private Data San Francisco FCU collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info