fix problems on GREE+ [iphone]

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—— Run into issues on GREE+? Get help pending when official support gets back to you!

GREE+
Info:
company: GREE ELECTRIC APPLIANCES, INC. OF ZHUHAI
: http://www.gree.com
Chat with our AI-based GREE+ Support
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Login issue

GREE+ logs users out frequently

Fix: Check your phone's settings to ensure that the app is allowed to run in the background. Go to Settings > GREE+ > Background App Refresh and... ⇲
 
Compatibility issue

Inability to connect multiple devices

Fix: Make sure that each device is connected to the same WiFi network. If they are on different networks, they will not be able to connect to the... ⇲

GREE+ does not support certain regions

Fix: Check the app's settings to see if there is an option to change the region or location settings. If available, select the correct region to... ⇲

No integration with smart home systems

Fix: Check if there are any third-party applications that can bridge the gap between the GREE+ app and your smart home system. Some apps may offe... ⇲

Inconsistent performance across devices

Fix: Ensure that all devices are running the latest version of the GREE+ app. Go to the app store and check for updates. OR Check the compatib... ⇲
 
Bugs issue

Temperature display is inaccurate

Fix: Calibrate the temperature settings in the app if the option is available. Refer to the user manual for instructions on how to calibrate the... ⇲

Timer presets deactivate with manual adjustments

Fix: Check if there is an option in the app settings to keep timer presets active even when manual adjustments are made. If not, you may need to... ⇲

GREE+ does not display current room temperature

Fix: Ensure that the HVAC unit is functioning properly and that the temperature sensors are working. If the sensors are faulty, they may need to... ⇲
 
Network issue

Difficulties in WiFi setup

Fix: Ensure that you are following the correct steps for WiFi setup as outlined in the app's instructions. Double-check that you are entering the... ⇲

GREE+ does not allow network selection for WiFi

Fix: Ensure that your phone is connected to the correct WiFi network before opening the app. The app may only recognize the network you are curre... ⇲
 
Features issue

GREE+ lacks crucial features

Fix: Explore the app thoroughly to ensure that the features you are looking for are not hidden in submenus or settings. Sometimes features are no... ⇲

Limited functionality compared to remote control

Fix: Check the app settings to see if there are options to enable additional features that may not be turned on by default. OR Consider using... ⇲
 
Slow issue

Slow response time in UI

Fix: Close any other apps running in the background to free up system resources. This can help improve the performance of the GREE+ app. OR Cl... ⇲
 
Crashes issue

GREE+ crashes or freezes

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲
 
Account issue

Password reset process is ineffective

Fix: Double-check that you are entering the correct email address associated with your account. If you do not receive a reset email, check your s... ⇲
 
Support issue

Support resources are not user-friendly

Fix: Look for user forums or community support groups online where you can ask questions and share experiences with other users. OR Consider c... ⇲
 
Registration issue

GREE+ fails to register HVAC units

Fix: Ensure that the HVAC unit is powered on and connected to the same WiFi network as your phone. This is crucial for the app to detect the unit... ⇲
 
Installation issue

Frequent errors during setup

Fix: Follow the setup instructions carefully and ensure that you are not skipping any steps. Sometimes missing a step can lead to errors. OR I... ⇲
 
UI issue

GREE+ interface is outdated and unresponsive

Fix: Check for app updates in the app store. Developers often release updates to improve the interface and responsiveness. OR If the app remai... ⇲
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 what users are saying
Good experience
78.2%

Bad experience
15.2%

Neutral
6.6%

~ from our NLP analysis of 5,582 combined software ratings.

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 Private Data GREE+ collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Diagnostics