fix problems on FEATURE [iphone]

—— Run into issues on FEATURE? Get help pending when official support gets back to you!

FEATURE - All Things Good

Info:

company: FEATURE LLC

: https://support.feature.com/

: feature.com

Chat with our AI-based FEATURE Support

🛠️ Common FEATURE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No notification for raffle registration

Fix: Check the app settings to ensure that notifications are enabled. Go to your iPhone's Settings > Notifications > All Things Good and make sur... ⇲

Low chance of winning raffles

Fix: Participate in multiple raffles to increase your chances. Keep an eye on the app for new raffle opportunities and enter as many as you can.... ⇲

Updates issue

No updates on raffle results

Fix: Regularly check the app for any announcements or updates regarding raffle results. Sometimes results may be posted in a specific section of... ⇲

Support issue

Poor customer service response

Fix: Document your inquiries and responses. If you are not receiving timely responses, consider sending a follow-up message or email referencing... ⇲

Inconsistent communication from customer service

Fix: Keep a record of all communications with customer service, including dates and content, to help track responses and follow up as needed. O... ⇲

Bugs issue

Damaged products upon arrival

Fix: Inspect the packaging upon arrival and take photos of any damage. This documentation can be useful for returns or exchanges. Check the app f... ⇲

Slow issue

Slow app performance

Fix: Clear the app's cache by going to the app settings and looking for an option to clear cache or data. This can help improve performance. OR... ⇲

Laggy website experience

Fix: Try accessing the website from a different browser or device to see if the issue persists. Sometimes browser settings or extensions can caus... ⇲

Payments issue

Lack of saved payment information

Fix: Manually enter your payment information each time you make a purchase. Check if the app has an option to save payment details after entering... ⇲

Customization issue

No sizing guide for products

Fix: Look for sizing information on the product page or in the app's help section. If not available, check the brand's website for sizing charts.... ⇲

No favorite feature for saved items

Fix: Use the 'Add to Cart' feature as a temporary workaround to save items you are interested in purchasing later. OR Keep a separate list of... ⇲

UI issue

FEATURE feels like a link to the website

Fix: Try clearing the app's cache or reinstalling it to see if that improves the user experience and makes it feel more like a native app. OR... ⇲

Settings issue

No option to cancel orders

Fix: Check the app for any order management features that may allow you to cancel orders. Look for an 'Orders' or 'My Purchases' section. OR I... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.7%

Bad experience

3.3%

Neutral

1.0%

~ from our NLP analysis of 3,125 combined software ratings.

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Private Data FEATURE collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics