fix problems on Doxo Bill Pay And Reminders [iphone]

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—— Run into issues on Doxo Bill Pay And Reminders? Get help pending when official support gets back to you!

doxo Bill Pay and Reminders
Info:
company: doxo, Inc.
: https://support.doxo.com
: www.doxo.com
Chat with our AI-based doxo Bill Pay and Reminders Support
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Bugs issue

Major bugs causing app to not load

Fix: First, try closing the app completely and reopening it. To do this, swipe up from the bottom of the screen (or double-click the Home button)... ⇲
 
Payments issue

Endless loop when linking credit card

Fix: If you encounter an endless loop when linking your credit card, try restarting the app and your device. This can often resolve temporary gli... ⇲

Payments sent to wrong locations

Fix: Double-check the payment details before confirming any transactions. Ensure that the account number and billing address are correct. If you... ⇲

Fees applied for using third-party platform

Fix: Review the payment options available within the app. If possible, choose to pay directly through the biller's website or app to avoid third-... ⇲

Payments not rendered timely

Fix: To ensure timely payments, set reminders for yourself a few days before the due date. This will give you ample time to process the payment a... ⇲

No amount due displayed when paying bills

Fix: If the app does not display the amount due, check your billing statements or the biller's website for the most accurate information. You can... ⇲

High fees for bill payments

Fix: Review the fee structure within the app and consider alternative payment methods that may have lower fees, such as direct bank transfers or... ⇲

Debt owed does not reset after payment

Fix: After making a payment, check the app for any refresh or update options. Sometimes, the app may not automatically refresh the balance, and y... ⇲
 
Account issue

Account information deleted without notice

Fix: Regularly back up your account information by taking screenshots or writing down important details. This way, if information is lost, you ca... ⇲

No option to set up account numbers for billers

Fix: If the app does not allow you to set up account numbers, consider keeping a separate list of your billers and their account numbers in a not... ⇲
 
Crashes issue

doxo Bill Pay and Reminders keeps crashing

Fix: To resolve crashing issues, ensure your iPhone's software is up to date. Go to Settings > General > Software Update and install any availabl... ⇲
 
Support issue

Auto-response support is unhelpful

Fix: If you receive unhelpful auto-responses, try to be as specific as possible in your inquiries. Include details about your issue, steps you've... ⇲
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 what users are saying
Good experience
78.2%

Bad experience
18.4%

Neutral
3.4%

~ from our NLP analysis of 895 combined software ratings.

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 Private Data doxo Bill Pay and Reminders collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Search History
    • Diagnostics