fix problems on Samply [iphone]

—— Run into issues on Samply? Get help pending when official support gets back to you!

Samply - Listen & Share

Info:

company: Samply, Inc.

: https://samply.app

: samply.app

Chat with our AI-based Samply Support

🛠️ Common Samply Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot add lyrics or attach documents

Fix: Currently, Samply does not support adding lyrics or attaching documents directly within the app. As a workaround, you can create a separate... ⇲

Comment section does not keep text formatting

Fix: If the comment section is stripping text formatting, try using plain text for your comments. You can write your comments in a text editor fi... ⇲

Customization issue

Cannot move or duplicate songs in playlists

Fix: To work around the inability to move or duplicate songs, you can create a new playlist and manually add the songs you want to duplicate. Thi... ⇲

Cannot delete songs and versions in playlists

Fix: To delete songs from your playlists, try swiping left on the song you want to remove. This should reveal a delete option. If this does not w... ⇲

Bugs issue

Samply may not play files or shows a black screen

Fix: If the app is not playing files or shows a black screen, first try restarting the app. Close Samply completely by swiping it away in the app... ⇲

Small bug when renaming tracks during reordering

Fix: If you encounter a bug while renaming tracks, try renaming the tracks before you start reordering them. This may help avoid the bug altogeth... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.7%

Bad experience

0.8%

Neutral

0.5%

~ from our NLP analysis of 396 combined software ratings.

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Private Data Samply collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Monthly: $13.99 Indie plan billed monthly
Yearly: $139.99 Indie plan billed yearly