fix problems on My City [iphone]

—— Run into issues on My City ? Get help pending when official support gets back to you!

My City : Boat Adventures

Info:

company: My Town Games LTD

: https://www.facebook.com/mytowngames/

: www.my-town.com

Chat with our AI-based My City Support

🛠️ Common My City Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Scale puzzle not solvable

Fix: Try restarting the game to reset the puzzle. Sometimes, puzzles can get stuck due to a temporary glitch. Close the app completely and reopen... ⇲

Puzzles on desert island not working

Fix: Ensure that you have completed all prerequisite tasks or levels that may unlock the puzzles on the desert island. Sometimes, certain puzzles... ⇲

Bugs issue

Worms for crab disappear

Fix: Check if you are meeting the requirements for the worms to appear. Sometimes, specific conditions must be met for items to spawn in the game... ⇲

Fire not working after a while

Fix: Ensure that you are not running out of resources needed to keep the fire going. Check your inventory for necessary items. OR If the fire... ⇲

Hole under fish cooker not appearing

Fix: Make sure you have completed all necessary tasks related to the fish cooker. Sometimes, certain features only appear after specific actions... ⇲

Difficulty picking up dropped items

Fix: Try tapping on the item from different angles or positions. Sometimes, the hitbox for picking up items can be small or misaligned. OR If... ⇲

Gameplay issue

Characters not moving between games

Fix: Check if you are logged into the same account across all devices. Characters may not transfer if you are using different accounts. OR Try... ⇲

Inability to travel to islands

Fix: Ensure that you have completed all necessary tasks or levels that may unlock the ability to travel to islands. Sometimes, this feature is ga... ⇲

Loading issue

Game not loading properly

Fix: Ensure that your device has a stable internet connection. A poor connection can cause loading issues. Try switching between Wi-Fi and mobile... ⇲

Ads issue

Cruise ship not present as advertised

Fix: Check if you have reached the required level or completed the necessary tasks to unlock the cruise ship feature. Sometimes, features are gat... ⇲

Glitches issue

Wardrobe glitch

Fix: Try changing the character's outfit multiple times. Sometimes, toggling through options can reset the wardrobe feature. OR If the glitch... ⇲

Character disappearing

Fix: Check if the character is simply off-screen or in a different area. Sometimes, characters can move unexpectedly due to game mechanics. OR... ⇲

Game glitches causing characters to appear naked

Fix: Try changing the character's outfit in the wardrobe. This can sometimes reset the visual glitch. OR If the issue continues, restart the g... ⇲

Customization issue

Limited locations

Fix: Explore all available areas thoroughly. Sometimes, new locations unlock after completing certain tasks or levels. OR Check for updates in... ⇲

No university or high school

Fix: Check if there are any in-game events or updates that may introduce educational features. Sometimes, these features are added in seasonal up... ⇲

No option to create custom characters

Fix: Explore the character customization options available in the game. Sometimes, customization features are hidden in menus or require specific... ⇲

Limited emotions for characters

Fix: Check if there are any updates that may introduce new emotions or expressions for characters. Developers often add new features in updates.... ⇲

Lack of pets

Fix: Check for any in-game events or updates that may introduce pets. Developers sometimes add new features during special events. OR If pets... ⇲

No rooms on yacht

Fix: Explore the yacht thoroughly to ensure you have not missed any hidden areas or rooms. Sometimes, features are not immediately obvious. OR... ⇲

No hospital feature

Fix: Check for any in-game events or updates that may introduce a hospital feature. Developers sometimes add new features during special events.... ⇲

No pool in cruise game

Fix: Explore the cruise game thoroughly to ensure you have not missed any hidden areas or features. Sometimes, features are not immediately obvio... ⇲

Syncing issue

Game not connecting with other apps

Fix: Check your device's settings to ensure that the game has permission to connect with other apps. Go to Settings > Privacy > App Permissions a... ⇲

Downloads issue

My City not allowing re-download after purchase

Fix: Go to the App Store, tap on your profile icon, and check your purchased apps. You should be able to re-download it from there without additi... ⇲

Freezing issue