fix problems on Wellbeats [iphone]

—— Run into issues on Wellbeats? Get help pending when official support gets back to you!

Wellbeats

Info:

company: WELLBEATS, Inc

: https://wellbeats.com/contact-us/

: www.wellbeats.com

Chat with our AI-based Wellbeats Support

🛠️ Common Wellbeats Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Wellbeats frequently glitches

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find Wellbeats in the list and tap on it. If there's an opt... ⇲

classes often close

Fix: 1. Restart the app: Close Wellbeats completely by swiping up from the bottom of the screen (or double-tapping the home button) and swiping t... ⇲

Slow issue

slow loading times

Fix: 1. Restart your device: Sometimes, a simple restart can help improve performance by clearing temporary files and freeing up memory. OR 2.... ⇲

Wellbeats signs out daily

Fix: 1. Check your device settings: Go to Settings > Passwords & Accounts and ensure that your account settings are correct. If you have multiple... ⇲

error messages during login

Fix: 1. Reset your password: If you are receiving error messages, try resetting your password through the app or website to ensure you are using... ⇲

Customization issue

difficult to sort classes

Fix: 1. Use filters: Look for any filter options within the app that allow you to sort classes by type, duration, or difficulty. This can help yo... ⇲

Freezing issue

video playback freezes

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for streaming. If it's slow, try switching to a... ⇲

Downloads issue

unable to save or download videos

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos and ensure Wellbeats has permission to access your photos if it needs to save vi... ⇲

Syncing issue

progress and goals disappear

Fix: 1. Sync your account: Make sure your account is synced properly. Log out and log back in to refresh your progress data. OR 2. Check for u... ⇲

inconsistent class completion tracking

Fix: 1. Manually track your progress: If the app is not tracking your classes, consider keeping a manual log of completed classes until the issue... ⇲

missing favorites and challenges

Fix: 1. Check your account settings: Ensure you are logged into the correct account where your favorites and challenges were saved. OR 2. Revi... ⇲

UI issue

interface not user-friendly

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. Look for tutorials or h... ⇲

unable to pause videos easily

Fix: 1. Familiarize with controls: Spend some time getting to know the video controls, as there may be specific gestures or buttons to pause vide... ⇲

Compatibility issue

issues with casting to TV

Fix: 1. Ensure both devices are on the same network: Make sure your iPhone and the TV (or casting device) are connected to the same Wi-Fi network... ⇲

Crashes issue

Wellbeats crashes frequently

Fix: 1. Update the app: Check for updates in the App Store, as newer versions often fix stability issues. OR 2. Free up storage: Go to Setting... ⇲

Updates issue

no new workout content added

Fix: 1. Check for updates: Regularly check the app for updates or announcements regarding new content releases. OR 2. Explore other categories... ⇲

Account issue

problems with password reset

Fix: 1. Check your email: Ensure you are checking the correct email account for the password reset link and check your spam folder. OR 2. Use... ⇲

Payments issue

no option for individual subscription

Fix: 1. Explore subscription options: Check the app's settings or account section to see if there are any options for individual subscriptions th... ⇲

Bugs issue

no descriptive error messages

Fix: 1. Take note of error codes: If you encounter an error, take note of any codes or messages displayed and search for them online for potentia... ⇲

preview counts as workout time

Fix: 1. Check app settings: Look for any settings related to workout tracking and see if there is an option to exclude previews from workout time... ⇲