—— Run into issues on National Forest Explorer? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your device's location services are enabled. Go to Settings > Privacy > Location Services and make sure it's turned on for Natio... ⇲
Fix: Explore the app's settings to see if there are options to enable additional layers or information. Sometimes, toggling these settings can re... ⇲
Fix: Take some time to familiarize yourself with the app's layout. Check the help section or user guide within the app to understand how to navig... ⇲
Fix: Check your device's orientation lock. Swipe down from the top-right corner of your screen (or up from the bottom on older devices) to access... ⇲
Fix: Regularly check the app's storage settings. Go to Settings > Storage within the app to manage and delete unnecessary downloaded content to f... ⇲
Fix: Check if there is a limit on the number of maps you can download at once in the app's settings. If so, download them one at a time. OR Co... ⇲
Fix: Look for an option in the app settings to disable automatic content updates or notifications, which may reduce the frequency of prompts. O... ⇲
Fix: Check for any available updates for the app in the App Store. Keeping the app updated can help ensure you have the latest information. OR... ⇲
Fix: Regularly check the App Store for updates to ensure you have the latest version of the app, which may include improvements and bug fixes.... ⇲
Fix: Verify that you have the latest version of the app, as updates may include additional forests. Check the app's update history in the App Sto... ⇲
Fix: Before going offline, ensure you download the highest quality maps available in the app settings. Look for options to download detailed maps... ⇲
Fix: Check if there are any settings to enable additional data layers or information for parks. Sometimes, toggling these settings can reveal mor... ⇲
Fix: Try restarting the app or your device to refresh the search function, which may resolve any temporary glitches. OR Check your internet co... ⇲
Fix: Utilize the app's search function to quickly locate specific forests instead of scrolling through the list. This can save time and improve n... ⇲
Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update to check for updates. OR Try uninsta... ⇲
Fix: Use the app's filters or categories to narrow down your search by state, if available. This can help streamline your search process. OR I... ⇲