fix problems on Genial Investimentos [iphone]

—— Run into issues on Genial Investimentos? Get help pending when official support gets back to you!

Genial Investimentos

Info:

company: Genial Investimentos Corretora de Valores S A

: https://genialinvestimentos.com.br

: genialinvestimentos.com.br

Chat with our AI-based Genial Investimentos Support

🛠️ Common Genial Investimentos Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Genial Investimentos shows 'unavailable' messages

Fix: Check your internet connection. Ensure that you are connected to a stable Wi-Fi or cellular network. You can do this by opening another app... ⇲

Genial Investimentos became less intuitive

Fix: Familiarize yourself with the updated interface. Take some time to explore the app's menus and features. Look for any tutorial or help secti... ⇲

Search issue

Difficult to find detailed investment information

Fix: Use the search function. If the app has a search bar, type in the specific investment or topic you are looking for. This can help you quickl... ⇲

Crashes issue

Genial Investimentos crashes after login

Fix: Clear the app cache. Go to your iPhone settings, scroll down to find the Genial Investimentos app, and select it. Look for an option to clea... ⇲

Updates issue

Real-time total value update is lacking

Fix: Refresh the app manually. Look for a refresh button or pull down on the screen to refresh the data. This can sometimes trigger the app to up... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.2%

Bad experience

3.4%

Neutral

3.4%

~ from our NLP analysis of 117 combined software ratings.

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Private Data Genial Investimentos collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- User Content