fix problems on NABP [iphone]

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—— Run into issues on NABP? Get help pending when official support gets back to you!

NABP
Info:
company: NABP
: https://nabp.pharmacy/help
: nabp.pharmacy
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Security issue

Touch ID feature does not work

Fix: 1. Enable Touch ID: Go to Settings > Touch ID & Passcode and ensure that Touch ID is enabled for the NABP app. 2. Re-register Fingerprints:... ⇲
 
Settings issue

Date range does not support future dates

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as updates may include new features. 2. Workaround: If future dates are... ⇲

Inability to save user-specific information

Fix: 1. Check App Settings: Look for any settings related to saving user information and ensure they are enabled. 2. Clear App Data: Go to Settin... ⇲
 
Bugs issue

Does not save renewal period dates

Fix: 1. Manual Entry: Keep a manual record of renewal dates in a separate note-taking app or calendar. 2. Check App Settings: Look for any settin... ⇲

NABP is buggy and unreliable

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix bugs. 2. Clear Cache: Go to Settings > General >... ⇲
 
Notifications issue

Notifications about unmet requirements despite compliance

Fix: 1. Review Notifications: Check the notifications section in the app to see if there are specific details about the unmet requirements. 2. Cl... ⇲
 
Search issue

Transcript search lacks simplicity

Fix: 1. Use Keywords: When searching for transcripts, try using specific keywords or phrases that are likely to appear in the transcripts. 2. Che... ⇲
 
Syncing issue

Inconsistent credit tracking across states

Fix: 1. Manual Tracking: Keep a manual log of credits earned in each state using a spreadsheet or note-taking app. 2. Check State-Specific Settin... ⇲
 
Payments issue

Requires subscription for full functionality

Fix: 1. Review Subscription Options: Go to the app settings to review what features are available for free and what requires a subscription. 2. U... ⇲

No clear information about subscription costs

Fix: 1. Check App Settings: Go to the app settings or account section to find information about subscription costs. 2. Review FAQs: Look for a FA... ⇲
 
Login issue

Internal errors during login

Fix: 1. Clear App Data: Go to Settings > General > iPhone Storage > NABP and select 'Offload App'. This will clear temporary data. Reinstall the... ⇲
 
UI issue

Poor design and usability issues

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout and features better. 2. Use Help Sections: If ava... ⇲
 
Compatibility issue

Limited support for iPads and landscape mode

Fix: 1. Use iPhone Mode: If the app is not optimized for iPads, consider using it in iPhone compatibility mode. 2. Rotate Device: If the app does... ⇲
 
Customization issue

Dark mode causes visibility issues

Fix: 1. Switch to Light Mode: If dark mode is causing visibility issues, switch back to light mode. Go to Settings > Display & Brightness and sel... ⇲
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 what users are saying
Good experience
87.3%

Bad experience
8.6%

Neutral
4.1%

~ from our NLP analysis of 653 combined software ratings.

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 Private Data NABP collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics