fix problems on BoltX [iphone]

—— Run into issues on BoltX? Get help pending when official support gets back to you!

BoltX: NFT & Crypto Wallet

Info:

company: BOLT GLOBAL MEDIA UK LTD

: https://bolt.global

: bolt.global

Chat with our AI-based BoltX Support

🛠️ Common BoltX Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to set up wallet seed on iOS

Fix: Ensure that you are following the correct steps to set up your wallet seed. Open the BoltX app, navigate to the wallet setup section, and ca... ⇲

Withdrawal transactions do not process

Fix: Verify that you have completed all necessary steps for withdrawal. Ensure that you have entered the correct wallet address and that it is co... ⇲

Sign-in errors with phone number

Fix: Make sure you are entering your phone number in the correct format, including the country code. If you are still facing issues, try resettin... ⇲

Bugs issue

Swap feature does not work

Fix: Ensure that you have sufficient balance of the tokens you wish to swap. If you do, try closing the app completely and reopening it to refres... ⇲

Insufficient funds error despite having enough balance

Fix: Check if there are any pending transactions that may be affecting your available balance. Sometimes, transactions can take time to process a... ⇲

Tokens stuck in wallet

Fix: Check if there are any network issues or maintenance that might be affecting token transfers. If everything seems normal, try sending a smal... ⇲

Payments issue

Inability to withdraw funds

Fix: Confirm that your account is fully verified and that you have met any withdrawal requirements set by the app. If you have not completed veri... ⇲

One-way transaction for $BOLT tokens

Fix: Confirm that you are using the correct method for transactions. Some tokens may have specific requirements for sending and receiving. Review... ⇲

Support issue

Non-responsive customer service

Fix: Check the app for any FAQs or help sections that may provide answers to common issues. Sometimes, self-service options can resolve your prob... ⇲

UI issue

Cannot read all security words on screen

Fix: Try adjusting the brightness of your screen or changing the display settings on your iPhone. Sometimes, glare or low brightness can make tex... ⇲