fix problems on TouchMix-30 Control [iphone]

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—— Run into issues on TouchMix-30 Control? Get help pending when official support gets back to you!

TouchMix-30 Control
Info:
company: QSC Audio Products, LLC
: https://www.qsc.com/resources/software-and-firmware/touchmix/
: qsc.com
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Crashes issue

TouchMix-30 Control crashes frequently

Fix: 1. Clear the app's cache by deleting and reinstalling the app. This can help remove any corrupted data that may be causing crashes. OR 2.... ⇲

TouchMix-30 Control crashes after latest update

Fix: 1. Clear the app's cache by deleting and reinstalling the app. This can help resolve issues caused by corrupted data after an update. OR... ⇲
 
Glitches issue

Graphics glitch with slider limits

Fix: 1. Restart the app to refresh the graphics rendering. Close the app completely and reopen it to see if the issue persists. OR 2. Check fo... ⇲
 
Settings issue

Monitor settings lost when changing scenes

Fix: 1. Save your monitor settings as a preset before changing scenes. This way, you can quickly reload them after switching scenes. OR 2. Che... ⇲
 
Compatibility issue

No mixing capability on iPhone

Fix: 1. Verify that the iPhone is compatible with the mixing features of the app. Check the app's documentation for any limitations regarding iPh... ⇲

TouchMix-30 Control does not connect with iOS 17

Fix: 1. Check for updates to the TouchMix-30 Control app in the App Store, as compatibility updates may be released for iOS 17. OR 2. If the a... ⇲
 
Network issue

Wi-Fi connection issues

Fix: 1. Restart your Wi-Fi router. Unplug it for about 10 seconds and then plug it back in to reset the connection. OR 2. Ensure that your iPa... ⇲

TouchMix-30 Control disconnects from Wi-Fi routers

Fix: 1. Forget the Wi-Fi network on your iPad and reconnect. Go to Settings > Wi-Fi, tap on the network, and select 'Forget This Network'. Then r... ⇲

TouchMix-30 Control fails to connect after firmware update

Fix: 1. Restart both the app and the mixer after the firmware update to re-establish the connection. OR 2. Check the app settings to ensure th... ⇲

Faders do not control mixer remotely

Fix: 1. Ensure that the app is properly connected to the mixer via Wi-Fi. Check the connection settings in the app. OR 2. Restart both the app... ⇲

TouchMix-30 Control does not pick up signal from mixer

Fix: 1. Ensure that the mixer is powered on and properly connected to the Wi-Fi network. Check the mixer’s network settings. OR 2. Restart bot... ⇲
 
UI issue

Display mismatch between app and mixer

Fix: 1. Restart both the app and the mixer. This can help synchronize the display settings between the two devices. OR 2. Check for firmware u... ⇲

Sliders graphically incorrect

Fix: 1. Restart the app to refresh the graphical interface. This can often resolve temporary glitches. OR 2. Reinstall the app to ensure that... ⇲

Only one channel visible on app

Fix: 1. Check the app settings to ensure that all channels are enabled for display. Sometimes settings can limit the viewable channels. OR 2.... ⇲
 
Syncing issue

iPad shows as new device every time

Fix: 1. Ensure that you are logging into the same account on the app each time. This can help the app recognize your device. OR 2. Check the a... ⇲
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 what users are saying
Good experience
49.0%

Bad experience
37.3%

Neutral
13.7%

~ from our NLP analysis of 51 combined software ratings.

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 Private Data TouchMix-30 Control collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.