fix problems on 2houses [iphone]

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—— Run into issues on 2houses? Get help pending when official support gets back to you!

2houses: Better Co-parenting
Info:
company: 2houses S.A.
: https://www.2houses.com/en/contact
: www.2houses.com
Chat with our AI-based 2houses Support
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Notifications issue

No prompt notifications for new messages

Fix: Check your notification settings for the app. Go to Settings > Notifications > 2houses and ensure that 'Allow Notifications' is turned on. A... ⇲
 
Syncing issue

Messages require app refresh to view

Fix: Try enabling background app refresh for 2houses. Go to Settings > 2houses and ensure Background App Refresh is turned on. This allows the ap... ⇲
 
Glitches issue

Glitchy performance

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for 2houses, and check if an update is available. Updates... ⇲
 
Uploads issue

Difficult to upload documents

Fix: Check the file format and size of the documents you are trying to upload. Ensure they are within the app's supported formats and size limits... ⇲

Inability to attach photos

Fix: Check the app permissions to ensure it has access to your photos. Go to Settings > 2houses > Photos and select 'Read and Write' to allow the... ⇲
 
UI issue

Keyboard covers message box

Fix: Try rotating your device to landscape mode when typing messages. This can provide more screen space and may prevent the keyboard from coveri... ⇲

Dark mode issues affecting message visibility

Fix: Try switching back to light mode to see if that resolves the visibility issue. Go to Settings > Display & Brightness and select Light mode.... ⇲
 
Support issue

Customer support is unresponsive

Fix: Check the app for any FAQs or help sections that may provide answers to your questions. Sometimes, common issues are addressed in these reso... ⇲

No customer service contact number

Fix: Look for any in-app support options, such as chat or email support, which may provide assistance without needing a phone number. OR Check... ⇲
 
Payments issue

Annual renewal clause without warning

Fix: Review your subscription settings within the app. Go to Account settings and check for any renewal options or notifications regarding your s... ⇲

No way to mark payments between parents

Fix: Check if there are any tagging or note features within the payment section of the app that can help you keep track of payments made between... ⇲

High subscription cost for limited features

Fix: Evaluate your usage of the app and determine if you can make do with a lower-tier subscription or if you can find alternative apps that offe... ⇲
 
Crashes issue

2houses crashes frequently

Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If not,... ⇲
 
Compatibility issue

Inconsistent functionality on iPhone 12 Pro

Fix: Ensure that your iPhone 12 Pro is running the latest version of iOS. Go to Settings > General > Software Update to check for updates, as com... ⇲
 
Features issue

Limited financial tracking features

Fix: Explore the app's settings to see if there are any additional features or settings that can be enabled for better financial tracking. Someti... ⇲
 
Customization issue

Complicated parenting schedule entry

Fix: Take advantage of any tutorial or help section within the app that may guide you through the scheduling process. Familiarizing yourself with... ⇲
 
Security issue

2houses can be hacked easily

Fix: Ensure that you are using a strong, unique password for your account. Avoid using easily guessable passwords and consider using a password m... ⇲
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 what users are saying
Good experience
73.3%

Bad experience
18.1%

Neutral
8.6%

~ from our NLP analysis of 116 combined software ratings.

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 Private Data 2houses collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers

  Cost of Subscriptions
  1. Monthly subscription: $27.99 You pay every month for unlimited access
  2. Yearly subscription: $169.99 You pay every year for unlimited access
  3. Monthly subscription: $27.99 You pay every month for unlimited access
  4. Yearly subscription: $169.99 You pay every year for unlimited access
  5. For life: $499.99 You pay once, you access all life.
  6. For life: $349.99 You pay once, you access all life.