fix problems on Möbius Sync [iphone]

—— Run into issues on Möbius Sync? Get help pending when official support gets back to you!

Möbius Sync

Info:

company: Pickup Infinity Limited

: https://mobiussync.com

: mobiussync.com

Chat with our AI-based Möbius Sync Support

🛠️ Common Möbius Sync Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

File path is overwritten by folder label

Fix: To address the issue of file paths being overwritten by folder labels, you can manually rename the files to include the original path inform... ⇲

No error when syncing but files don't appear

Fix: First, check your internet connection to ensure that it is stable. If the connection is weak, files may not sync properly. You can do this b... ⇲

Syncing issue

Lack of selective sync for mobile devices

Fix: As a workaround, you can manually manage which files are synced by creating separate folders for files you want to sync and those you do not... ⇲

Background sync not optimal

Fix: Ensure that background app refresh is enabled for Möbius Sync. Go to Settings > General > Background App Refresh and make sure it is turned... ⇲

UI issue

Open folder function does not navigate correctly

Fix: Try clearing the app's cache. Go to your iPhone settings, find Möbius Sync, and look for an option to clear cache or reset settings. This ca... ⇲

Screen recognition issues for visually impaired users

Fix: Check if VoiceOver is enabled on your iPhone. Go to Settings > Accessibility > VoiceOver and turn it on. This feature can help with screen r... ⇲

Support issue

No documentation for folder setup

Fix: To create a folder setup, you can experiment with creating folders within the app. Start by creating a new folder and adding a few files to... ⇲

Updates issue

Update schedule is slow

Fix: Check if there are any pending updates for your iPhone's operating system. Sometimes, app updates are dependent on the latest iOS version. G... ⇲

Payments issue

In-app purchase does not support family sharing

Fix: As a workaround, consider purchasing the in-app features individually for each family member's device if they require access to the same fea... ⇲

Purchase option in menu is non-functional

Fix: Try restarting the app to see if the purchase option becomes functional after a refresh. Sometimes, temporary glitches can cause features to... ⇲

Unclear if in-app purchase transfers between devices

Fix: To check if your in-app purchases transfer, try logging into the app on another device using the same Apple ID. If the purchases are linked... ⇲

Customization issue

Möbius Sync logo looks unprofessional

Fix: While you cannot change the app logo, you can provide feedback to the developers through the app's feedback option, if available, to express... ⇲

Storage issue

Storage consumption remains high despite deleting folders

Fix: After deleting folders, try clearing the app's cache and data. Go to your iPhone settings, find Möbius Sync, and look for options to clear c... ⇲