fix problems on Triple-S En Casa [iphone]

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—— Run into issues on Triple-S En Casa? Get help pending when official support gets back to you!

Triple-S en Casa
Info:
company: Abarca Health LLC
: http://triplesencasa.com
: triplesencasa.com
Chat with our AI-based Triple-S en Casa Support
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UI issue

OTC option not available for some users

Fix: 1. Check if your account is eligible for the OTC option. Log into your account and review your plan details. 2. Ensure that you have comple... ⇲

difficult date of birth entry

Fix: 1. Try using the date picker feature instead of typing in the date manually, if available. This can help avoid formatting issues. 2. Ensure... ⇲

Triple-S en Casa changes user input forms

Fix: 1. Check for any app updates in the App Store, as developers may have fixed bugs related to form changes. 2. If the app is changing forms u... ⇲
 
Registration issue

registration fails multiple times

Fix: 1. Double-check the information you are entering during registration. Ensure that all fields are filled out correctly and that there are no... ⇲
 
Account issue

contract number not accepted

Fix: 1. Verify that you are entering the contract number correctly, including any dashes or spaces. 2. Check if the contract number is still val... ⇲
 
Crashes issue

Triple-S en Casa crashes when selecting OTC

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find Triple-S en Casa, and select 'Offload App'. This will remove... ⇲

Triple-S en Casa quits after logon

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Delete the app and reinstall it... ⇲
 
Slow issue

slow medication delivery

Fix: 1. Check your internet connection to ensure it is stable and fast. A slow connection can affect app performance. 2. Review your medication... ⇲
 
Updates issue

inconsistent app performance after updates

Fix: 1. After an update, restart your iPhone to ensure that all new files are properly loaded. 2. Clear the app's cache by going to Settings > G... ⇲
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 what users are saying
Good experience
65.2%

Bad experience
30.4%

Neutral
4.3%

~ from our NLP analysis of 69 combined software ratings.

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Labinfo

 Private Data Triple-S en Casa collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics