fix problems on FreePrints Photo Tiles [iphone]

—— Run into issues on FreePrints Photo Tiles? Get help pending when official support gets back to you!

FreePrints Photo Tiles

Info:

company: PlanetArt

: http://www.freephototiles.com/contact

: www.freephototiles.com

Chat with our AI-based FreePrints Photo Tiles Support

🛠️ Common FreePrints Photo Tiles Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot combine multiple folders into one order

Fix: Currently, the FreePrints Photo Tiles app does not support combining multiple folders into a single order. As a workaround, you can manually... ⇲

Customer service unresponsive to shipment issues

Fix: If you are experiencing issues with customer service, try reaching out through multiple channels. Use the in-app support feature, email, and... ⇲

Bugs issue

Tiles do not stay on the wall

Fix: Ensure that the wall surface is clean and dry before applying the tiles. Use a mild cleaner to remove any dust or grease, and allow the surf... ⇲

Sticky residue left on walls after removal

Fix: To remove sticky residue, use a mixture of warm water and mild dish soap. Dampen a cloth with the solution and gently rub the residue until... ⇲

Features issue

Limited features in the app

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may be hidden in menus or require updates... ⇲

Crashes issue

FreePrints Photo Tiles frequently crashes or fails to process orders

Fix: Ensure that your app is updated to the latest version available in the App Store. Developers often release updates to fix bugs and improve s... ⇲

Quality issue

Inconsistent print quality

Fix: Ensure that the images you are uploading are of high resolution. Low-quality images can lead to poor print results. Check the recommended im... ⇲

Tiles may arrive with cropped images

Fix: Before placing an order, use the app's preview feature to check how your images will appear on the tiles. Adjust the cropping as needed to e... ⇲

Payments issue

Difficulties with checkout process

Fix: If you encounter issues during checkout, ensure that your payment information is correctly entered and that your billing address matches the... ⇲

Shipping discounts not applied correctly

Fix: Double-check the terms and conditions for any shipping discounts to ensure you meet the eligibility criteria. Sometimes, discounts may only... ⇲

Refunds issue

No option for refunds or replacements for damaged items

Fix: Review the app's terms and conditions regarding refunds and replacements. If you believe you are eligible for a refund or replacement, docum... ⇲

Support issue

Lack of communication from customer service

Fix: If you are not receiving responses from customer service, try reaching out during different hours or days. Customer service response times c... ⇲

Tracking issue

Issues with order tracking

Fix: Check the app for any updates regarding your order status. Sometimes, tracking information may not be immediately available. If you do not s... ⇲

Customization issue

Inability to edit photos after selection

Fix: To avoid this issue, make sure to edit your photos before uploading them to the app. Use a photo editing app to make any necessary adjustmen... ⇲

Updates issue

FreePrints Photo Tiles updates causing functionality issues

Fix: If an app update causes functionality issues, try uninstalling and reinstalling the app. This can help reset any corrupted files that may ha... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.4%

Neutral

1.8%

Bad experience

1.8%

~ from our NLP analysis of 97,397 combined software ratings.

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Private Data FreePrints Photo Tiles collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics