fix problems on Word Processor [iphone]

—— Run into issues on Word Processor? Get help pending when official support gets back to you!

Word Processor - Textilus Pro

Info:

company: Kairoos Solutions SL

: https://noteswriter.zendesk.com/hc/en-us

Chat with our AI-based Word Processor Support

🛠️ Common Word Processor Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Word Processor becomes slow while typing

Fix: 1. Close other apps running in the background to free up system resources. 2. Restart your iPhone to clear temporary files and refresh the s... ⇲

new document remains blank

Fix: 1. Ensure that you are tapping the 'New Document' button correctly. 2. Try restarting the app and creating a new document again. 3. Check if... ⇲

Search issue

Find shortcut does not work

Fix: 1. Check if the shortcut is correctly set up in the app settings. 2. Restart the app to see if the shortcut functionality returns. 3. Ensure... ⇲

UI issue

highlighting text shows incorrectly

Fix: 1. Ensure that you are using the correct highlighting tool and that it is selected properly. 2. Restart the app to refresh the highlighting... ⇲

line spacing compresses unexpectedly

Fix: 1. Check the line spacing settings in the formatting options and adjust them as needed. 2. Restart the app to see if it resolves the issue.... ⇲

user interface navigation is tricky

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. 2. Look for any tutorials or help sections within the app... ⇲

pictures cannot be resized

Fix: 1. Ensure that you are using the correct tool for resizing images within the app. 2. Restart the app to see if the resizing feature works af... ⇲

Screen issue

screen goes blank when navigating

Fix: 1. Restart the app to see if the issue resolves itself. 2. Check for any available updates in the App Store and install them. 3. Clear the a... ⇲

Syncing issue

edits not saved

Fix: 1. Ensure that you are saving your document regularly by tapping the save icon or using the save option in the menu. 2. Check if there are a... ⇲

Audio issue

static appears while typing

Fix: 1. Check if your device's audio settings are properly configured. 2. Restart the app to see if the static persists. 3. Ensure that your iPho... ⇲

Payments issue

document limit reached despite payment

Fix: 1. Check your account settings to ensure that your subscription is active and that you are logged in with the correct account. 2. Restart th... ⇲

Updates issue

files inaccessible after update

Fix: 1. Restart the app to see if the files become accessible again. 2. Check if the files are stored in a different location or folder within th... ⇲

files deleted after update

Fix: 1. Check the app's trash or recently deleted section to see if the files can be restored. 2. Restart the app to see if the files reappear af... ⇲

Account issue

locked out of paid version

Fix: 1. Ensure that you are logged into the correct account associated with your purchase. 2. Restart the app to refresh your account status. O... ⇲

Support issue

poor customer support

Fix: 1. Check the app's help section or FAQ for common issues and solutions. 2. Look for community forums or user groups where you can ask questi... ⇲

Ads issue

repeated prompts to upgrade

Fix: 1. Check your app settings to see if there is an option to disable upgrade prompts. 2. Ensure that you are using the latest version of the a... ⇲

Crashes issue