fix problems on PULL&BEAR [iphone]

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—— Run into issues on PULL&BEAR? Get help pending when official support gets back to you!

PULL&BEAR
Info:
company: Industria de Diseno Textil, S.A.
: http://www.pullandbear.com
: www.pullandbear.com
Chat with our AI-based PULL&BEAR Support
   Hello! How can I assist you?  

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Support issue

Poor customer service response

Fix: Utilize the app's FAQ section to find answers to common questions. This can often provide immediate solutions without needing to wait for cu... ⇲

No real person for customer support

Fix: Utilize the app's FAQ and help sections, which often provide detailed answers to common issues without needing to speak to a representative.... ⇲
 
UI issue

Inability to delete items from cart

Fix: To remove items from your cart, navigate to the cart section, select the item you wish to delete, and look for a 'Remove' or 'Delete' option... ⇲

Checkout button missing

Fix: Ensure that you have selected at least one item in your cart. Sometimes, the checkout button may not appear if the cart is empty or if there... ⇲

No shopping cart visible

Fix: Ensure you are logged into your account. Sometimes, the cart may not display if you are not logged in. Log in and check again. OR Try ref... ⇲
 
Screen issue

Blank screen when selecting return reasons

Fix: Try closing the app completely and reopening it. This can help refresh the app and resolve temporary glitches that may cause a blank screen.... ⇲
 
Payments issue

Payment processing issues with MasterCard

Fix: Double-check that your MasterCard details are entered correctly in the payment section. Ensure that the card number, expiration date, and CV... ⇲
 
Crashes issue

PULL&BEAR crashes after updates

Fix: After an update, try uninstalling and reinstalling the app. This can help resolve any issues caused by corrupted files during the update pro... ⇲
 
Login issue

Inconsistent app login sessions

Fix: Make sure you are using the latest version of the app. Update it through the App Store to ensure you have the most stable version, which may... ⇲
 
Slow issue

Slow loading images for products

Fix: Check your internet connection. A slow or unstable connection can cause images to load slowly. Try switching to a different Wi-Fi network or... ⇲
 
Notifications issue

No notification for order cancellations or delays

Fix: Regularly check the 'My Orders' section in the app for updates on your order status. This is the most reliable way to stay informed about an... ⇲
 
Customization issue

Inability to add multiple sizes of the same item to cart

Fix: Consider adding the item to your cart in one size, then going back to the product page to select the next size and add it again. This is a w... ⇲
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 what users are saying
Good experience
95.8%

Bad experience
2.2%

Neutral
2.0%

~ from our NLP analysis of 10,810 combined software ratings.

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 Private Data PULL&BEAR collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data