—— Run into issues on Wings Etc? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the receipts are clear and legible. Take a photo in good lighting, avoiding shadows and glare. Hold the camera steady and focus... ⇲
Fix: If you are facing an 8-hour wait, try logging out of the app and logging back in. This can sometimes reset the waiting period. To log out, g... ⇲
Fix: Check your email for any payment confirmation messages. Sometimes, confirmations are sent to the registered email address. If you don’t see... ⇲
Fix: Ensure that your internet connection is stable. A weak connection can cause issues with order validation. Try switching from Wi-Fi to mobile... ⇲
Fix: Review the terms and conditions of the rewards program within the app. Some programs exclude alcohol purchases from earning points. If you b... ⇲
Fix: Double-check the promotional details on the official Wings Etc website or social media pages. Sometimes, promotions may not be updated in th... ⇲
Fix: Ensure that you are following the correct steps to redeem rewards. Check the app’s help section for a guide on how to redeem rewards properl... ⇲
Fix: Close any other apps running in the background to free up memory. Double-click the home button (or swipe up from the bottom on newer iPhones... ⇲
Fix: Check the menu section of the app for any filters or categories that may include gluten-free options. Sometimes, these options are listed un... ⇲
Fix: If the Singo feature is causing issues, try disabling it if there is an option to do so in the app settings. This can help improve your over... ⇲