—— Run into issues on The Citizen, Auburn, NY? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for app updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if The Citizen... ⇲
Fix: Explore the app settings to see if there are options to filter news categories. Look for a 'Settings' or 'Preferences' section within the ap... ⇲
Fix: Check if there is a premium subscription option that removes ads. Look for a 'Subscribe' or 'Upgrade' button in the app settings or main men... ⇲
Fix: Check the app settings for any options related to ad preferences or browser settings. Disable any settings that allow ads to open in Safari.... ⇲
Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. OR Disabl... ⇲
Fix: Consider using a mobile ad blocker app to minimize interruptions from ads while reading articles. OR Look for a premium subscription opti... ⇲
Fix: Look for a premium subscription option that may reduce the number of ads displayed in the app. OR Consider using a mobile ad blocker app... ⇲
Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if the issue persists. OR Clear the app'... ⇲
Fix: Evaluate the content you access through the app. If you find it valuable, consider budgeting for the subscription as a necessary expense.... ⇲
Fix: Check for any available updates for the app that may fix performance issues. Go to the App Store, tap on your profile icon, and scroll to se... ⇲
Fix: Check if there are filters applied in the app that limit the news displayed. Look for any settings that may restrict the news feed. OR Tr... ⇲
Fix: Log out of your account and log back in. This can sometimes reset any session-related issues causing errors. OR Check for any app updates... ⇲
Fix: If you are uncomfortable creating an account, check if there are any guest access options or limited content available without an account.... ⇲
Fix: Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available space. Free up space if necessary... ⇲