fix problems on Microsoft Outlook [iphone]

​

—— Run into issues on Microsoft Outlook? Get help pending when official support gets back to you!

Microsoft Outlook
Info:
company: Microsoft Corporation
: http://aka.ms/outlookFAQ
: outlook.live.com
Chat with our AI-based Microsoft Outlook Support
   Hello! How can I assist you?  

characters left:
 
Notifications issue

Inconsistent notifications for new emails

Fix: Ensure that notifications are enabled for the Outlook app. Go to your iPhone's 'Settings', scroll down to 'Outlook', and tap on 'Notificatio... ⇲
 
Slow issue

Lagging performance while typing

Fix: Try closing other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones... ⇲

Slow to open emails

Fix: Check your internet connection. A slow or unstable connection can cause delays in opening emails. Try switching between Wi-Fi and cellular d... ⇲
 
Freezing issue

Microsoft Outlook freezes frequently

Fix: Force close the Outlook app by double-tapping the home button (or swiping up from the bottom) and swiping up on the Outlook app to close it.... ⇲
 
Syncing issue

Missing emails from inbox

Fix: Check your filters in the Outlook app. Tap on the filter icon (usually looks like a funnel) and ensure that no filters are hiding your email... ⇲

Inconsistent email organization

Fix: Ensure that your emails are sorted correctly by tapping on the sort option in your inbox. You can choose to sort by date, sender, or subject... ⇲
 
UI issue

Inability to manage folder hierarchy

Fix: To manage your folder hierarchy, go to the 'Folders' view in the Outlook app. Tap 'Edit' in the top right corner, where you can create new f... ⇲

No drag and drop support in split-view

Fix: If you need to move emails or attachments, consider using the copy and paste method instead. Open the email, select the text or attachment,... ⇲
 
Settings issue

Complicated calendar editing

Fix: To simplify calendar editing, ensure you are familiar with the app's interface. Tap on the calendar icon, select the event you want to edit,... ⇲
 
Search issue

Poor search functionality

Fix: To improve search results, ensure you are using specific keywords or phrases related to the emails you are looking for. Use filters to narro... ⇲
 
Storage issue

Limited storage space

Fix: To manage storage, regularly delete unnecessary emails and attachments. Go to your inbox, select emails you no longer need, and delete them... ⇲
 
Compatibility issue

Issues with link opening in browser

Fix: Check your default browser settings on your iPhone. Go to 'Settings', scroll down to your preferred browser, and ensure it is set as the def... ⇲
 
Support issue

Unresponsive customer support

Fix: If you encounter issues that require support, check the Outlook help section within the app. Tap on 'Settings', then 'Help & Feedback' for t... ⇲
 
Ads issue

Frequent prompts to install Edge browser

Fix: To reduce prompts, check your default browser settings. Go to 'Settings', scroll down to 'Outlook', and see if there are any options related... ⇲
 
Camera issue

Crude photo handling

Fix: For better photo handling, ensure you are using the latest version of the Outlook app. Check for updates in the App Store and install any av... ⇲
 
Security issue

Fake reviews present

Fix: While you cannot control reviews, focus on using the app's features effectively. Regularly check for updates and improvements that may enhan... ⇲
 
Messages issue

Microsoft Outlook fails to send emails

Fix: Check your internet connection to ensure you are online. If you are connected, try restarting the app and resending the email. OR If the... ⇲

Emails condense into threads incorrectly

Fix: To manage email threading, go to 'Settings' in the Outlook app, tap on 'Mail', and look for the 'Conversation View' option. You can toggle t... ⇲
 
Customization issue

Limited customization options for signatures

Fix: To customize your signature, go to 'Settings' in the Outlook app, tap on 'Mail', and then 'Signature'. Here, you can edit your signature tex... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.6%

Neutral
2.6%

Bad experience
0.8%

~ from our NLP analysis of 7,248,285 combined software ratings.

 Switch to these Alternatives:
Mail App for Outlook
Wepa Print
Zscaler Client Connector
Humanforce
PingID
Cedula Digital Colombia
Quinyx Mobile
Jira Cloud by Atlassian
Vonage Business Communications
OnSolve

 Private Data Microsoft Outlook collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location

  Cost of Subscriptions
  1. Microsoft 365 Basic: $1.99 Microsoft 365 Basic subscription for 1 person
  2. Microsoft 365 Personal: $6.99 Premium apps for 1 person
  3. Microsoft 365 Family: $9.99 Premium apps for up to 6 people
  4. Microsoft Copilot Pro: $20.00 Access Copilot in Microsoft 365 apps