fix problems on Passport Photos [iphone]

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—— Run into issues on Passport Photos? Get help pending when official support gets back to you!

Passport Photos - PhotoAiD
Info:
company: Photo Aid
: https://photoaid.com/contact
: photoaid.com
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Bugs issue

Inconsistent photo quality after editing

Fix: Before finalizing your photo, compare the edited version with the original. If the quality is not satisfactory, try adjusting the editing se... ⇲

Inaccurate retouching of photos

Fix: If you notice inaccuracies in retouching, try to limit the use of heavy retouching features. Instead, focus on basic adjustments like bright... ⇲
 
Permissions issue

Human verification may reject initially approved photos

Fix: To minimize the chances of rejection, familiarize yourself with the specific requirements for passport photos in your country. Ensure that y... ⇲

Issues with photo approval criteria

Fix: Review the photo approval criteria provided by the app carefully. Make sure your photos meet all the requirements before submission to avoid... ⇲
 
Payments issue

Refund process can be slow

Fix: Keep a record of your order details, including the date of purchase and any correspondence regarding your refund. This will help you follow... ⇲
 
Tracking issue

Lack of tracking for mailed photos

Fix: If tracking is not available, inquire about the shipping method used and ask if tracking can be provided. For future orders, choose a shippi... ⇲
 
UI issue

User interface can be confusing

Fix: Take some time to explore the app's features and settings. Look for a tutorial or help section within the app that can guide you through its... ⇲
 
Compatibility issue

Photos may not meet specific country requirements

Fix: Research the specific passport photo requirements for your country before taking or editing your photos. Use the app's guidelines as a refer... ⇲
 
Support issue

Customer service response times vary

Fix: When reaching out to customer service, provide as much detail as possible about your issue to expedite the response time. Include order numb... ⇲
 
Customization issue

Editing may alter appearance negatively

Fix: Before finalizing your photo, compare the edited version with the original. If the edits are not satisfactory, consider using a different ed... ⇲

Limited options for specific document types

Fix: If the app does not support the specific document type you need, look for alternative apps that specialize in that type of photo or document... ⇲
 
Features issue

Passport Photos may not have all required photo sizes

Fix: Check the app's specifications for available photo sizes. If your required size is not listed, consider using a different app that offers th... ⇲
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 what users are saying
Good experience
84.8%

Bad experience
13.2%

Neutral
2.0%

~ from our NLP analysis of 7,438 combined software ratings.

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 Private Data Passport Photos collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data