fix problems on Life360 [iphone]

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—— Run into issues on Life360? Get help pending when official support gets back to you!

Life360: Find Friends & Family
Info:
company: Life360
: https://www.life360.com/support/
: www.life360.com
Chat with our AI-based Life360 Support
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Updates issue

Limited features without upgrade

Fix: Explore the free features thoroughly. Go to the app's settings and review what is available without an upgrade. You may find useful features... ⇲
 
Glitches issue

Glitches in crash detection

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for Life360, and check if an update is available. Updates... ⇲
 
Settings issue

Difficulty in turning off location sharing

Fix: To turn off location sharing, open the Life360 app, go to 'Settings', then 'Location Sharing', and toggle the switch to off. This will stop... ⇲
 
Battery issue

Issues with battery status reporting

Fix: Check your device's battery settings. Go to 'Settings' > 'Battery' and see if Life360 is using an excessive amount of battery. If it is, con... ⇲
 
Privacy issue

Life360 can feel invasive

Fix: Adjust your privacy settings within the app. Go to 'Settings' > 'Privacy' and customize what information you share and with whom. You can li... ⇲

Privacy concerns with location sharing

Fix: Review and adjust your privacy settings in the app. Go to 'Settings' > 'Privacy' and limit who can see your location and what information is... ⇲
 
Network issue

Requires constant internet connection

Fix: If you are in an area with poor connectivity, consider downloading offline maps or using a different app that allows for offline location sh... ⇲
 
Freezing issue

Occasional app freezes

Fix: Clear the app's cache. Go to 'Settings' > 'General' > 'iPhone Storage', find Life360, and select 'Offload App'. This will free up space and... ⇲
 
Compatibility issue

Limited functionality on smartwatches

Fix: Ensure that the Life360 app is properly installed on your smartwatch and that it is synced with your phone. Check the smartwatch's app store... ⇲

Inconsistent performance across devices

Fix: Ensure that all devices have the latest version of the app installed. Go to the App Store on each device and check for updates. OR Check... ⇲
 
Notifications issue

Notifications can be excessive

Fix: Customize your notification settings in the app. Go to 'Settings' > 'Notifications' and adjust which alerts you want to receive or turn off... ⇲
 
UI issue

Confusing user interface for some

Fix: Familiarize yourself with the app's layout. Spend some time exploring each section of the app to understand where features are located. You... ⇲
 
Payments issue

High subscription cost for premium features

Fix: Evaluate whether you truly need the premium features. Review the free features and see if they meet your needs before committing to a subscr... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.0%

Bad experience
3.6%

Neutral
1.5%

~ from our NLP analysis of 2,006,819 combined software ratings.

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 Private Data Life360 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Surroundings
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Sensitive Info
    • Other Data

  Cost of Subscriptions
  1. Life360 Gold Membership: $14.99 Enhanced driver safety features and more
  2. Life360 Gold Membership: $14.99 Enhanced driver safety features and more
  3. Life360 Driver Protect: $14.99 Driving analysis, crash detection and 24/7 emergency assistance for family members on the road.
  4. Life360 Plus: $7.99 Unlimited Places & 30 Days Location History
  5. Life360 Silver Membership: $7.99 Location and safety features for your family
  6. Life360 Gold Membership: $14.99 Enhanced driver safety features and more
  7. Life360 Gold Membership: $14.99 Enhanced driver safety features and more
  8. Life360 Silver Membership: $7.99 Location and safety features for your family
  9. Life360 Driver Protect: $14.99 Driving analysis, crash detection and 24/7 emergency assistance for family members on the road.
  10. Life360 Driver Protect: $69.99 Driving analysis, crash detection and 24/7 emergency assistance for family members on the road.