fix problems on Sunmark [iphone]

—— Run into issues on Sunmark ? Get help pending when official support gets back to you!

Sunmark Mobile

Info:

company: Sunmark Federal Credit Union

: http://www.sunmarkfcu.org

: www.sunmarkfcu.org

Chat with our AI-based Sunmark Support

🛠️ Common Sunmark Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sunmark freezes

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Deposit feature often fails

Fix: 1. Ensure good lighting: When taking a picture of your check for deposit, make sure the area is well-lit and the check is flat and free of w... ⇲

Messages issue

Error messages frequently appear

Fix: 1. Log out and log back in: Sometimes, simply logging out of your account and then logging back in can reset any temporary issues causing er... ⇲

No comments on transfers

Fix: 1. Use a note-taking app: If you need to keep track of transfer details, consider using a note-taking app to document any comments or notes... ⇲

Payments issue

Card rarely works

Fix: 1. Check card status: Ensure your card is activated and not expired. You can usually check this in the app or by logging into your online ac... ⇲

No electronic bill payment option

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new features may be added in updates. 2. Use the website: If the app... ⇲

Pending transactions not visible

Fix: 1. Refresh the app: Pull down on the transaction list to refresh the data. This can help load any pending transactions that may not have app... ⇲

Slow issue

System is slow

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on apps you are not using to... ⇲

Crashes issue

Sunmark crashes during late hours

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may address stability issues that occur during specific... ⇲

Account issue

Cannot access account after update

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Sunmark Mobile, and offload the app. This can help resolve issues caused... ⇲

Compatibility issue

No Apple Pay support

Fix: 1. Use alternative payment methods: If Apple Pay is not supported, consider using your card directly or other payment methods available in t... ⇲

UI issue

Landscape mode not utilized on larger screens

Fix: 1. Use the app in portrait mode: While it may not be ideal, using the app in portrait mode can still provide access to all features. 2. Chec... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.2%

Neutral

2.0%

Bad experience

1.8%

~ from our NLP analysis of 4,054 combined software ratings.

Switch to these Alternatives:

Broadview FCU Mobile App

Trustco Bank Mobile

First New York

SunMark Community Bank

Homestead Moves

Saratoga National Bank

Bank of Greene County

Pioneer-Mobile Banking

ATC WebWise Plus

HRCCU Mobile Banking

Private Data Sunmark collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location