fix problems on TD Bank (US) [iphone]

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TD Bank (US)
Info:
company: TD Bank, N.A.
: https://www.tdbank.com/faqs/frequently_asked_questions_mobile.html
: www.tdbank.com
Chat with our AI-based TD Bank (US) Support
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Loading issue
TD Bank (US) takes too long to load

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page or another... ⇲
 
Bugs issue
Mobile deposit feature unreliable

Fix: 1. Ensure good lighting: When taking pictures of your checks, make sure you are in a well-lit area and that the check is flat and free of wr... ⇲
 
Security issue
Two-step verification issues

Fix: 1. Check your phone number: Ensure that the phone number linked to your account is correct. Go to your account settings in the app to verify... ⇲
Fraud detection overly sensitive

Fix: 1. Review account activity: Regularly check your account for any unauthorized transactions and report them immediately to TD Bank. 2. Adjus... ⇲
 
Updates issue
TD Bank (US) requires constant updates

Fix: 1. Enable automatic updates: Go to Settings > App Store and toggle on 'App Updates' under Automatic Downloads. This will ensure your apps up... ⇲
 
UI issue
No timestamps on transactions

Fix: 1. Check transaction details: Sometimes, timestamps are available in the transaction details. Tap on a transaction to see if more informatio... ⇲
 
Support issue
Inadequate customer service response

Fix: 1. Use in-app messaging: If available, use the in-app messaging feature for quicker responses compared to phone or email. 2. Check FAQs: Vi... ⇲
 
Network issue
TD Bank (US) offline during weekends

Fix: 1. Check for scheduled maintenance: Visit the TD Bank website or social media pages to see if there are any announcements regarding schedule... ⇲
 
Glitches issue
Glitches after updates

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve glitches that occur after an update. 2. Clear app ca... ⇲
 
Account issue
Limited transaction history

Fix: 1. Use the website: Log into your TD Bank account via a web browser, where you may find a more extensive transaction history compared to the... ⇲
Difficulties with account verification

Fix: 1. Double-check your information: Ensure that the information you are entering for verification matches exactly what is on file with TD Bank... ⇲
 
Notifications issue
No app-based notification system

Fix: 1. Enable notifications: Go to Settings > Notifications > TD Bank and ensure that notifications are enabled. This may allow you to receive a... ⇲
 
Payments issue
High monthly fees for low balances

Fix: 1. Review account options: Check if there are other account types available that have lower fees or no fees for low balances. You can do thi... ⇲
 
Compatibility issue
Inconsistent performance across devices

Fix: 1. Update all devices: Ensure that the TD Bank app is updated to the latest version on all devices to minimize performance discrepancies. 2... ⇲
 
Customization issue
Lack of user-friendly features compared to competitors

Fix: 1. Explore app settings: Take time to explore all settings and features within the app, as some user-friendly options may be hidden in menus... ⇲
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 what users are saying
Good experience
96.6%

Bad experience
2.2%

Neutral
1.2%

~ from our NLP analysis of 248,538 combined software ratings.

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 Private Data TD Bank (US) collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics