fix problems on Glowbe [iphone]

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—— Run into issues on Glowbe? Get help pending when official support gets back to you!

Glowbe – Face Yoga & Massage
Info:
company: GLOWBE LTD
: https://help.glowbe.com
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Bugs issue

randomly resets progress

Fix: 1. Ensure you are logged into the app with the same account each time you use it. Check your account settings to confirm. 2. Regularly save... ⇲

duplicate moves in exercises

Fix: 1. Keep track of the exercises you have completed and try to mix them up to avoid repetition. 2. Provide feedback within the app about the... ⇲
 
Login issue

randomly logs users out

Fix: 1. Check your internet connection. A weak connection can cause the app to log you out. 2. Ensure that you are not using a VPN or any networ... ⇲
 
Audio issue

audio missing for some exercises

Fix: 1. Check your device's volume settings and ensure that the mute switch is off. 2. Restart the app to see if the audio returns. 3. Check if... ⇲

lack of audio cues for transitions

Fix: 1. Check the app settings to see if there is an option to enable audio cues. 2. Provide feedback within the app about this feature request,... ⇲
 
Payments issue

confusing pricing structure

Fix: 1. Review the app's pricing information in the App Store description or within the app itself. Take notes on what each subscription tier off... ⇲

difficult to cancel subscription

Fix: 1. Go to Settings on your iPhone, tap on your name at the top, then tap on 'Subscriptions'. Find Glowbe and select it to manage your subscri... ⇲

subscription feels like a scam

Fix: 1. Review the app's terms of service and privacy policy to understand what you are paying for. 2. Look for user reviews online to see if ot... ⇲

Glowbe fails to restore purchases

Fix: 1. Ensure you are logged into the same Apple ID that made the original purchase. 2. Go to the app's settings and look for a 'Restore Purcha... ⇲

no free trial or features to try

Fix: 1. Look for any promotional offers or limited-time trials that may be available. 2. Research online for any user reviews or videos that sho... ⇲

high subscription cost for limited content

Fix: 1. Evaluate the content offered and determine if it meets your needs. If not, consider canceling your subscription. 2. Look for any discoun... ⇲
 
Support issue

customer support is unresponsive

Fix: 1. Check the app for any help or support sections that may provide FAQs or troubleshooting tips. 2. Look for alternative contact methods su... ⇲
 
Glitches issue

glitches prevent content loading

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data if necessary. 2. Clear the app's cache by offloading it as men... ⇲
 
Customization issue

limited range of models for exercises

Fix: 1. Explore the app thoroughly to see if there are hidden features or additional content that may not be immediately visible. 2. Check for u... ⇲

no option to save favorite videos

Fix: 1. Keep a manual list of your favorite videos in a notes app for easy access. 2. Check if the app has a feature to bookmark or save videos... ⇲
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 what users are saying
Good experience
88.8%

Bad experience
9.5%

Neutral
1.6%

~ from our NLP analysis of 2,246 combined software ratings.

 Switch to these Alternatives:
Face Exercises
Luvly: Face Yoga Exercises
Mimika: Face Yoga & Exercise
Facegym - Face Fitness Yoga
FaceLift- Face Yoga Exercise
Face Yoga Club for Women
FaceYogi® - Face Yoga Exercise
Asana Rebel: Get in Shape
Face Yoga Exercises
Stretching Mobility: STRETCHIT

 Private Data Glowbe collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Glowbe Pro – 1 Week: $9.99 Weekly Pro Subscription
  2. Glowbe Premium – 1 Week: $14.99 Weekly subscription
  3. Glowbe Pro + Trial (1 Year): $59.99 Yearly Pro subscription + Trial
  4. Glowbe Premium (1 Month): $9.99 Monthly subscription
  5. Glowbe Pro Plan – 1 Week: $9.99 Weekly Pro Subscription
  6. Face Massage (Special Offer): $9.99 Monthly subscription for Glowbe Premium
  7. 1 month: $19.99 1 month
  8. Glowbe Pro (1 Year): $59.99 Yearly Pro subscription
  9. Glowbe Premium — 1 Year: $119.99 Yearly subscription
  10. 1 year + trial: $159.99 1 year + trial