—— Run into issues on 6thStreet.com? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try using the search bar with specific keywords related to the product you are looking for. For example, if you are looking for shoes, type... ⇲
Fix: Ensure that you have a stable internet connection before starting the checkout process. If the app is slow, try clearing the app cache by go... ⇲
Fix: Before making a purchase, check the product page for any notes on stock availability. If the item shows as available but you suspect it may... ⇲
Fix: Keep track of your refund requests by noting the date you initiated the return. If the refund is delayed beyond the expected timeframe, chec... ⇲
Fix: Double-check your payment information for any errors, such as incorrect card numbers or expiration dates. Ensure that your billing address m... ⇲
Fix: Before finalizing your purchase, review the cart summary carefully to ensure that all prices match what was displayed during product selecti... ⇲
Fix: If possible, consider using an alternative payment method such as credit/debit cards or digital wallets to avoid cash on delivery charges.... ⇲
Fix: Before purchasing, review the return policy for the specific brand you are interested in. This information is usually available on the produ... ⇲
Fix: Double-check the terms and conditions of the discount voucher to ensure it is still valid and applicable to the items in your cart. Some vou... ⇲
Fix: Utilize the app's FAQ section to find answers to common questions, which may resolve your issue without needing to contact customer service.... ⇲
Fix: Check the estimated delivery date provided at checkout. If the item is late, track your order through the app to see if there are any update... ⇲
Fix: Keep a record of your orders and any cancellation notifications you receive. If you notice multiple cancellations, check the app for any ale... ⇲
Fix: Familiarize yourself with the return policy by reviewing it in the app's help section. This can provide clarity on the steps you need to tak... ⇲
Fix: Regularly check the order status in the app to stay updated on your purchases. If you notice a lack of updates, consider setting reminders t... ⇲
Fix: If the tracking information appears incorrect, try refreshing the tracking page or logging out and back into the app to see if the informati... ⇲
Fix: Before making a purchase, check product reviews and ratings to gauge the quality of items. This can help you make informed decisions. OR... ⇲
Fix: Check the app's notifications and messages section for any updates regarding your order status. Sometimes, important information is communic... ⇲
Fix: Make sure your app is updated to the latest version. Go to the App Store, search for 6thStreet.com, and check if an update is available. Upd... ⇲
Fix: Try refreshing the app or navigating away from the product page and returning to see if the images load correctly. Sometimes, a simple refre... ⇲
Fix: Try closing other apps running in the background to free up memory on your device, which can improve the performance of the 6thStreet app.... ⇲