fix problems on X1 Card [iphone]

—— Run into issues on X1 Card? Get help pending when official support gets back to you!

X1 Card

Info:

company: X1 Inc.

: https://x1.co/help

: x1.co

Chat with our AI-based X1 Card Support

🛠️ Common X1 Card Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

X1 Card does not time out after exiting

Fix: To enhance security, manually log out of the app when you are finished using it. You can do this by tapping on your profile icon or settings... ⇲

Customer service response times can be slow

Fix: Utilize the app's FAQ section or help center for common issues. This can often provide immediate answers without waiting for customer servic... ⇲

Updates issue

Disputes take 90 days with no updates

Fix: Keep a personal log of your dispute process. Document dates, times, and any communication you have regarding the dispute. This can help you... ⇲

Rewards program changes frequently

Fix: Stay informed by regularly checking the rewards section of the app for updates. This will help you adapt your spending habits to maximize yo... ⇲

Compatibility issue

Limited vendor partnerships for rewards

Fix: Explore alternative ways to earn rewards, such as using the card for everyday purchases or looking for special promotions that may not be wi... ⇲

Account issue

Credit limits can be reduced unexpectedly

Fix: Regularly monitor your credit utilization ratio. Aim to keep it below 30% of your total credit limit to maintain a good credit score, which... ⇲

Account closure due to inactivity

Fix: To prevent account closure, make at least one transaction every few months. This can be a small purchase to keep the account active. OR S... ⇲

Payments issue

High interest rates

Fix: To avoid high interest charges, pay off your balance in full each month. Set up reminders or automatic payments to ensure you never miss a d... ⇲

UI issue

X1 Card can be confusing for newcomers

Fix: Take time to explore the app's features. Spend a few minutes navigating through different sections to familiarize yourself with the layout a... ⇲

Support issue

Customer service primarily through chatbots

Fix: If you find the chatbot unhelpful, try asking specific questions or using keywords that may trigger more relevant responses. This can someti... ⇲