fix problems on Vestiaire Collective [iphone]

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—— Run into issues on Vestiaire Collective? Get help pending when official support gets back to you!

Vestiaire Collective
Info:
company: Vestiaire de Copines
: https://www.vestiairecollective.com
: www.vestiairecollective.com
Chat with our AI-based Vestiaire Collective Support
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Search issue

Difficult to navigate search

Fix: Use specific keywords and filters to narrow down your search results. Familiarize yourself with the app's search functionalities by experime... ⇲
 
Payments issue

High commission fees

Fix: Consider pricing your items to account for the commission fees. Calculate the total cost including fees before listing an item to ensure you... ⇲

Complicated return process

Fix: Familiarize yourself with the return policy and process before making a purchase. This knowledge can help streamline the process if a return... ⇲

Hidden fees

Fix: Carefully review the app's terms and conditions to understand all potential fees. This can help you anticipate and account for them when buy... ⇲

Issues with order cancellations

Fix: Review the app's cancellation policy before making a purchase. Understanding the policy can help you act quickly if you need to cancel an or... ⇲

Payment issues with offers

Fix: Ensure that your payment method is up to date and has sufficient funds before making an offer. This can prevent issues with payment processi... ⇲
 
Bugs issue

Inaccurate item descriptions

Fix: When purchasing, always request additional photos or information from the seller to verify the item's condition and authenticity. Use the ap... ⇲

Items often misrepresented

Fix: Before purchasing, check the seller's ratings and reviews to gauge their reliability. High-rated sellers are more likely to provide accurate... ⇲

Inconsistent item quality

Fix: Check seller ratings and reviews to assess the likelihood of receiving a high-quality item. Opt for sellers with consistently positive feedb... ⇲

Poor packaging for shipping

Fix: Request that the seller uses adequate packaging materials to protect the item during shipping. Specify any particular requirements you might... ⇲

Items returned to wrong address

Fix: Double-check the return address before sending an item back. Confirm the address with the seller if necessary to avoid mistakes. OR Use t... ⇲

Inadequate quality control

Fix: Request detailed photos and descriptions from the seller before purchasing. This can help you assess the item's quality independently. OR... ⇲
 
Slow issue

Slow response times

Fix: Try reaching out during off-peak hours when customer service might be less busy. This can sometimes result in faster response times. OR U... ⇲
 
Glitches issue

Glitches in posting items

Fix: Clear the app cache and restart your device to resolve temporary glitches. This can often fix issues with posting items. OR Try posting t... ⇲
 
Security issue

Lack of transparency in authentication

Fix: Request detailed authentication information from the seller before purchasing. This can include certificates, receipts, or any other proof o... ⇲

Scammers not flagged

Fix: Research the seller thoroughly before making a purchase. Check their ratings, reviews, and any previous transactions to assess their credibi... ⇲
 
Support issue

No accountability for lost items

Fix: Use tracked and insured shipping options to protect against loss. This can provide recourse if an item is lost in transit. OR Keep all sh... ⇲

Unresponsive customer support

Fix: Use multiple communication channels to reach customer support, such as email, phone, and in-app messaging. This can increase the chances of... ⇲
 
Customization issue

Inability to edit listings easily

Fix: Draft your listing details in a separate document before posting. This allows you to make edits easily and then copy the final version into... ⇲
 
Notifications issue

Spam notifications

Fix: Adjust the app's notification settings to reduce or eliminate spam notifications. This can usually be done in the app's settings menu. OR... ⇲
 
Loading issue

Delayed order processing

Fix: Check the estimated processing times before purchasing and plan accordingly. This can help set realistic expectations for delivery. OR Co... ⇲
 
Account issue

Difficulties with military shipping addresses

Fix: Verify that the seller is able to ship to military addresses before purchasing. This can prevent issues with delivery. OR Provide clear a... ⇲
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 what users are saying
Good experience
87.9%

Bad experience
9.2%

Neutral
2.9%

~ from our NLP analysis of 15,401 combined software ratings.

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WhenToCop?

 Private Data Vestiaire Collective collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics