—— Run into issues on Video Player? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the Video Player app completely by swiping it away in the app switcher. Then, reopen the app and try accessing the... ⇲
Fix: 1. Use the share feature: Open the video you want to export, tap the share icon, and see if there is an option to save to Photos. If not, ch... ⇲
Fix: 1. Create a new playlist: Instead of adding files to an existing playlist, try creating a new playlist and see if it allows batch adding. 2.... ⇲
Fix: 1. Toggle fullscreen mode: Try tapping the video to see if there is a fullscreen option. If the home bar remains, exit and re-enter fullscre... ⇲
Fix: 1. Check app permissions: Go to Settings > Privacy > Photos and ensure that Video Player has permission to access your photos. This may help... ⇲
Fix: 1. Restart the iPad: A simple restart can often resolve app opening issues. Hold the power button and slide to power off, then turn it back... ⇲
Fix: 1. Use the main app interface: Instead of relying on PIP mode, exit to the main app interface to select the previous video manually. 2. Chec... ⇲
Fix: 1. Convert the video files: Use a video converter app to convert the 10 bit x265 files to a more compatible format, such as H.264, which is... ⇲
Fix: 1. Offload the app: Go to Settings > General > iPhone Storage > Video Player and select 'Offload App'. This will clear the cache while keepi... ⇲
Fix: 1. Import in smaller batches: Instead of importing all videos at once, try importing them in smaller groups to see if that prevents crashes.... ⇲
Fix: 1. Check your payment method: Go to Settings > [your name] > Payment & Shipping and ensure your payment method is valid and up to date. 2. R... ⇲
Fix: 1. Check playback settings: Look for any playback settings within the app that may allow you to enable looping for videos. 2. Use a differen... ⇲