fix problems on St. Jude Walk [iphone]

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—— Run into issues on St. Jude Walk? Get help pending when official support gets back to you!

St. Jude Walk/Run
Info:
company: ALSAC/St. Jude Children's Research Hospital
: https://cdboundless.zendesk.com/hc/en-us/requests/new
Chat with our AI-based St. Jude Walk Support
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Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version by going to the App Store, tapping on your profile icon, and scrolling to see if St. Jude Walk/Run h... ⇲
 
Downloads issue

limited offline functionality

Fix: 1. Before going offline, open the app and navigate to the sections you want to access later. This may allow the app to cache some data for o... ⇲
 
Support issue

poor customer support

Fix: 1. Utilize any available FAQs or help sections within the app to find answers to common questions. 2. Check the app's website or social medi... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > St. Jude Walk/Run and ensure that notifications are enabled. Check that the alert style is set to 'Banne... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take note of where key features are located. 2. Look for any tutorial... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available t... ⇲
 
Battery issue

high battery consumption

Fix: 1. Check which apps are using the most battery by going to Settings > Battery. If St. Jude Walk/Run is consuming a lot of battery, limit its... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If your device is not compatible, c... ⇲
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 what users are saying
Good experience
95.0%

Bad experience
2.9%

Neutral
2.1%

~ from our NLP analysis of 1,532 combined software ratings.

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 Private Data St. Jude Walk collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data