fix problems on Dormakaba BlueSky Access [iphone]

—— Run into issues on Dormakaba BlueSky Access? Get help pending when official support gets back to you!

dormakaba BlueSky Access

Info:

company: dormakaba Canada Inc.

: https://www.dormakabalodgingsupport.com

: www.dormakaba.com

Chat with our AI-based dormakaba BlueSky Access Support

🛠️ Common dormakaba BlueSky Access Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Breaks ApplePay and NFC functionality

Fix: Check if the BlueSky Access app is running in the background. If it is, force close the app and then restart it. This can sometimes resolve... ⇲

Not available for Apple Watch

Fix: While the app is not available for Apple Watch, you can use your iPhone to control access. Consider using your iPhone in a secure manner, su... ⇲

UI issue

Key disappears from mobile app

Fix: Try logging out of the app and then logging back in. This can refresh your account and may restore the missing key. OR Uninstall and rein... ⇲

Consistently logs out of account

Fix: Check your phone's settings to ensure that the app has permission to run in the background. Go to Settings > BlueSky Access and enable Backg... ⇲

Bugs issue

Unreliable door opening

Fix: Ensure that your phone's Bluetooth is enabled and that the app has permission to use Bluetooth. Go to Settings > Bluetooth and make sure it... ⇲

Random key resets required

Fix: If keys are resetting, check for any app updates that may address this issue. Go to the App Store and see if an update is available for Blue... ⇲

Barely functional

Fix: Try uninstalling and reinstalling the app to see if that improves functionality. This can help clear any bugs or glitches that may be affect... ⇲

Keys never generate

Fix: Ensure that your phone has a stable internet connection when trying to generate keys. A weak connection can prevent keys from being created.... ⇲

Dependable only on physical key

Fix: If the app is unreliable, keep a physical key handy as a backup for access until the app's functionality improves. OR Consider using a se... ⇲

Compatibility issue

Requires phone to be directly over lock

Fix: Check if there are any obstructions between your phone and the lock. Ensure that the lock is clean and free from debris that might interfere... ⇲

No widget compatibility

Fix: While the app may not support widgets, you can create shortcuts using the Shortcuts app on iOS to quickly access the BlueSky Access app. O... ⇲

Does not work on certain devices

Fix: Check the app's compatibility list on the App Store to ensure your device is supported. If not, consider using a compatible device for acces... ⇲

Registration issue

Registration issues upon installation

Fix: Ensure that you have a stable internet connection during the registration process. Try switching between Wi-Fi and cellular data to see if t... ⇲

Support issue